Melissa Fierro
Union,ME
Summary
Accomplished Logistics Coordinator with a proven track record at Northeast Transport Inc, enhancing operational efficiency and customer satisfaction. Expert in transportation planning and maintaining meticulous attention to detail, I have successfully streamlined shipping processes and improved invoice accuracy. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
Work History
Logistics Coordinator/ Billing /Collections Administrator
Northeast Transport Inc
04.2019 - Current
- Monitor outbound freight operations to establish timely delivery of loads.
- Tracked orders and notified customers of status or potential delays.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Registered vendors and customers on database to maintain updated roster.
- Implemented systems and procedures for accurate data collection and reporting.
- Performed thorough credit reviews on prospective clients, minimizing potential risks associated with extending credit terms.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
Logistics Coordinator/Maintenance Coordinator
Yankee Pride Transport
09.2016 - 04.2019
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Generated documentation and information required for customer shipments.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Tracked orders and notified customers of status or potential delays.
- Scheduled and coordinated truck, to maximize productivity and maintain organized calendar.
- Streamlined inventory management for reduced waste and improved cost control.
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Built and established relationships with staff and vendors.
- Maintained detailed records of all maintenance activities performed, allowing for effective tracking of progress over time.
Logistics Coordinator/Billing Clerk
LLP Company
08.2012 - 09.2016
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Generated documentation and information required for customer shipments.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Tracked orders and notified customers of status or potential delays.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Registered vendors and customers on database to maintain updated roster.
- Devised routing plans and schedules to facilitate safe and timely delivery of goods.
- Built and established relationships with staff and vendors.
- Executed billing tasks and recorded information in company databases.
- Verified accuracy of billing data and corrected discrepancies.
Wholesale Coordinator
N.C. Hunt Lumber
05.2005 - 08.2012
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Organized loads for out of country sales and deliveries.
- Completed All paperwork for International crossings
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Purchased Logs from Logging companies and coordinated pick up back to the wholesale facility
- Downloaded log intake reports on a daily basis.
Education
High School Diploma -
Wiscasset High School
Wiscasset, ME1991
Skills
- Transportation Planning
- Invoicing and shipping documentation
- Attention to Detail
- Collections
- Scheduling inbound and outbound
- On call after hours support
- Punctual and Dependable
Timeline
Logistics Coordinator/ Billing /Collections Administrator
Northeast Transport Inc
04.2019 - Current
Logistics Coordinator/Maintenance Coordinator
Yankee Pride Transport
09.2016 - 04.2019
Logistics Coordinator/Billing Clerk
LLP Company
08.2012 - 09.2016
Wholesale Coordinator
N.C. Hunt Lumber
05.2005 - 08.2012
High School Diploma -
Wiscasset High School
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