Professional Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline

Melissa Flores

HEB Grocery Store
15453 Lookout Rd,TX
9
years of professional experience

Dynamic Service Lead at HEB Grocery Store with a proven track record in customer service and teamwork. Recognized for adaptability and strong problem-solving skills, consistently delivering results in fast-paced environments. Committed to fostering collaboration and efficiency, ensuring all tasks are completed on time while maintaining a friendly, positive attitude.

Work History

Service Lead

9 Years 3 Months
HEB Grocery Store | 07.2017 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

Bachelor of Science - Communications

The University of Texas At San Antonio | San Antonio, TX

Associate of Science - Education

Northeast Lakeview College | Universal City, TX | 05.2022

High School Diploma

Judson High School | Converse, TX | 05.2019

Skills

Friendly
positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Flexible and adaptable
Dependable and responsible

Volunteer Experience

VOLUNTEER EXPERIENCE

Community Volunteer | 50+ Hours
Haven for Hope • San Antonio, TX

  • Assisted with meal preparation, food service, and distribution for individuals and families in need.
  • Helped maintain an organized and welcoming environment while supporting daily community needs.

Volunteer | San Antonio Food Bank

  • Assisted with food distribution and community service activities.
  • Helped organize and prepare resources for individuals and families experiencing food insecurity.

H-E-B Community Volunteer

  • Participated in H-E-B volunteer and community outreach events.
  • Supported local community initiatives and worked alongside fellow partners to serve community members.

Timeline

Service Lead

HEB Grocery Store
07.2017 - CurrentRead More

The University of Texas At San Antonio

Bachelor of Science from Communications
Read More

Northeast Lakeview College

Associate of Science from Education
Read More

Judson High School

High School Diploma
Read More
Melissa Flores