Melissa Flores Pereyra
Mesa,USA
Summary
Detail-oriented Receptionist adept at managing front desk operations, efficiently greeting guests and routing correspondence while resolving immediate issues. Recognized for excellent computer skills and professional telephone etiquette, contributing to enhanced client satisfaction. Committed to supporting organizational growth through proactive service.
Overview
7
7
years of professional experience
Work History
Office Assistant
Wingfoot Wellness and Hormones
Mesa, Arizona
02.2022 - Current
- Assists walk-in clients, schedules client appointments, answers phone lines, and helps clients with questions and issues
- Supports managers with business documentation and professional demeanor at all times
- Efficiently processes updated client information and payments into the database
- Prioritizes tasks while staying focused on several projects simultaneously; diligently follows up on outstanding items
- Ability to multitask effectively in a fast-paced environment
- Maintains a friendly, approachable style to build relationships and work harmoniously with others at all times
E-commerce associate- grocery pick up
Walmart Inc.
El Paso, Texas
08.2018 - 12.2021
- Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy
- Used mobile application to complete orders, request permission for substitutions and communicate in real-time with online order customers
- Memorized store layouts and planograms to fulfill orders using the shortest, most efficient route
- Tendered customer orders at point-of-sale using payment information provided and activated any customer rewards accounts for best price availability
- Reviews orders prior to pick up for accuracy and purchase-by dates
Hostess
Carnitas Queretaro
El Paso, Texas
01.2018 - 08.2018
- Welcome guests in a warm and friendly manner
- Ascertains their dining/lodging needs
- Seats guests and manages the seating chart
- Monitors restaurant activity to determine seating and dining flow
- Responds to guest inquiries and requests in a timely, friendly, and efficient manner
- Performs opening and closing duties, as needed
Education
Bachelor's Degree -
Arizona State University
TEMPE, ARIZONA11.2024
Associate's Degree -
El Paso Community College
EL PASO, TEXAS12.2021
High School Diploma -
Colegio de Bachilleres del Estado de Chihuahua Plantel #5
CD. JUAREZ, CHIHUAHUA, MEXICO08.2017
Skills
- Adaptability
- Teamwork
- Bilingual
- Attention to Detail
- Multitasking
- Responsibility
- Interpersonal Skills
- Self-starter
- Scheduling
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Office Assistant
Wingfoot Wellness and Hormones
02.2022 - Current
E-commerce associate- grocery pick up
Walmart Inc.
08.2018 - 12.2021
Hostess
Carnitas Queretaro
01.2018 - 08.2018
Bachelor's Degree -
Arizona State University
Associate's Degree -
El Paso Community College
High School Diploma -
Colegio de Bachilleres del Estado de Chihuahua Plantel #5
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