Melissa Fostina
Summary
A reliable and dedicated employee bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. I will enhance customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
17
17
years of professional experience
Work History
English & Reading Support Teacher
Portland Board Of Education
08.2006 - 07.2022
- Practiced and promoted effective verbal and written communication through listening, speaking, reading and writing lessons & projects.
- Created a positive and engaging classroom environment in that encouraged literacy skills.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Assessed and communicated each student's learning progress to the students, parents, staff and administrators accordance with policies developed by school district and state learning standards.
- Cultivated strong relationships with parents to create a complete support network.
- Interpreted student assessment data to ascertain best intervention methods.
- Helped students develop academic, social and emotional skills for long-term success.
- Established a positive rapport with staff members, parents, and administration through communication and engagement in many extra-curricular activities and committees.
Personal Care Companions
Infinite Home Health Care
06.2005 - 08.2019
- Built and maintained strong relationships with clients and families to facilitate a trusting caregiver relationship
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders and errands to maintain clients' self-esteem and general wellness.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Conferred with supervisor and families to discuss patient condition, medical care and resolve needs.
Education
Master of Science - Education
Walden University
Minneapolis, MN05.2007
Bachelor of Arts - English
Albertus Magnus University
New Haven01.2007
Skills
- An informative and clear communicator who excels in building and maintaining positive interpersonal client relations and who excels in articulation, organization, active listening and managing multiple tasks simultaneously
- A committed and responsible team player, dedicated to providing high-quality support and problem-solving skills to and at all organizational levels and who is adaptive to fluid situations and needs
- A self-motivated and organized professional skilled in scheduling and coordinating tasks, records and events to achieve project goals and meet expectations
- An experienced, caring, compassionate and empathetic individual who listens to care needs and inquiries to meet both customer and business needs
- A tech-savvy individual with expertise using Google Suite, Microsoft Office, social media, and many diverse web-based applications
- A trustworthy employee who demonstrates composure, confidentiality, sensitivity, discretion and a passion for growth
Timeline
English & Reading Support Teacher
Portland Board Of Education
08.2006 - 07.2022
Personal Care Companions
Infinite Home Health Care
06.2005 - 08.2019
Master of Science - Education
Walden University
Bachelor of Arts - English
Albertus Magnus University
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