Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Franzen

Kearney,NE

Summary

Enthusiastic Divisional Merchandise Manager eager to contribute to team success through hard work, attention to detail and excellent organizational, analytical and communication skills. Clear understanding of buying, training and development of people, negotiations and sales in the retail industry. Motivated to learn, grow and excel in a new industry.

Overview

28
28
years of professional experience

Work History

Divisional Merchandise Manager

Buckle, Inc
Kearney, NE
01.2010 - Current
  • Developed productive and successful relationships with key vendors and teammates to create a well known culture.
  • Generated weekly, monthly, quarterly and yearly reports on purchasing operations.
  • Supervised human resources functions for the footwear and accessories teams that provided product for all 450 stores.
  • Drove sales growth in shoes and accessories repeatedly including historical record breaking sales in 2021.
  • Proficient in working with Zoom, Skype, Microsoft Teams, Excel, Word, Power BI, AS400, Iseries and more.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Traveled to market once a month to complete our buying programs. If travel was restricted, then organized meetings over Zoom.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Monitered online sales trends vs. store sales to accurately hold product needed to fulfill both needs.

Senior Buyer

Buckle, Inc
Kearney, NE
05.1997 - 01.2010
  • Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
  • Managed vendor purchase order dispatch, delivery and invoicing to set contractual guidelines and maintain budgetary regulations.
  • Collaborated with buyers and DMM's for special events and seasonal promotions to maintain adequate product stock and drive sales.
  • Created and dispensed purchase orders to suppliers with accurate pricing, deadlines and terms and conditions.
  • Analyzed inventory usage and assessed trends to provide maximum coverage for each time period.
  • Represented company at national and regional trade shows.
  • Reviewed order updates to identify best practices aligned with corporate goals.
  • Generated reports detailing sales trends and store performances.

Retail Teammate

Buckle, Inc
Kearney, NE
05.1994 - 05.1997
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Greeted and approached browsing customers to initiate conversations to determine buying preferences.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction
  • Enhanced and created visual merchandise displays

Education

Bachelor of Arts - Apparel And Textile Marketing And Management

University of Nebraska At Kearney
Kearney, NE
05.1997

Skills

  • Advanced Negotiation Skills
  • Professional Relationships
  • Supervision and Mentoring
  • Team Hiring, Development & Management
  • Vendor Relationship Management
  • Researching Merchandise
  • Business Analysis
  • Category Growth
  • Assortment Planning
  • Consumer Trends
  • Verbal Communication
  • Time Management

Timeline

Divisional Merchandise Manager

Buckle, Inc
01.2010 - Current

Senior Buyer

Buckle, Inc
05.1997 - 01.2010

Retail Teammate

Buckle, Inc
05.1994 - 05.1997

Bachelor of Arts - Apparel And Textile Marketing And Management

University of Nebraska At Kearney
Melissa Franzen