Melissa Frates Erdan
Apopka,Florida
Summary
Dedicated Registered Nurse with an MSN in Leadership and Management, bringing over 14 years of clinical experience in pediatrics and emergency medicine with a passion for leading, mentoring, and teaching others with a commitment to instilling a positive work culture that translates into exemplary patient safety, quality, and satisfaction.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Assistant Nurse Operations Manager
Arnold Palmer Hospital For Children
03.2024 - Current
- Shared accountability with NOM
- Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
- Streamlined communication between patients, families, and healthcare providers to ensure comprehensive understanding of care plans.
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
Clinical Assistant Nurse Manager
Arnold Palmer Hospital For Children
05.2021 - 03.2024
- Prepare patient for surgery, and implement nursing intervention
- Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
- Comforted anxious patients before procedures and listened to concerns, offering support, and compassion.
- Supported clinical staff ensuring timely completion of tasks and optimal patient comfort.
- Overseeing patient care, post anesthesia
Nurse Manager
Baldwin Park ER
02.2019 - 05.2021
- Manage patient flow in 12 bed free-standing ER
- Leader rounding on patients/families/employees
- Service Recovery
- Patient care in acute care setting for patients of all ages
- Hiring/training/education of registered nursing staff
Assistant Nurse Manager
Florida Hospital for Children
01.2011 - 02.2019
- Manage patient flow in 16 bed pediatric emergency department
- Leader rounding on patients/families/employees
- Service recovery
- Patient care in an acute setting for patients up to 18 years of age
- Skilled in caring for patients with chronic and acute illnesses including asthma, sickle cell disease, oncology, diabetes, fractures
Registered Nurse
Florida Hospital South
12.2008 - 01.2013
- Patient care in acute setting for patients of all ages in a certified stroke and STEMI Emergency Department
- IV insertion
- Medication administration
- Triage and assessment skills
- Skilled in caring for patients with chronic and acute illnesses
Education
M.S.N. - Leadership and Management
University of Central Florida
Orlando, Florida01.2017
A.S. - Emergency Medical Services
Valencia State College
Orlando, Florida01.2003
Skills
- Medication and IV administration
- Patient care
- Care coordination
- Nursing staff leadership
Certification
- BLS, American Heart Association, 03/2026
- ACLS, American Heart Association, 02/2026
- PALS, American Heart Association, 03/2026
- RN, Florida, 9274404
References
Available upon request
Timeline
Assistant Nurse Operations Manager
Arnold Palmer Hospital For Children
03.2024 - Current
Clinical Assistant Nurse Manager
Arnold Palmer Hospital For Children
05.2021 - 03.2024
Nurse Manager
Baldwin Park ER
02.2019 - 05.2021
Assistant Nurse Manager
Florida Hospital for Children
01.2011 - 02.2019
Registered Nurse
Florida Hospital South
12.2008 - 01.2013
A.S. - Emergency Medical Services
Valencia State College
- BLS, American Heart Association, 03/2026
- ACLS, American Heart Association, 02/2026
- PALS, American Heart Association, 03/2026
- RN, Florida, 9274404
M.S.N. - Leadership and Management
University of Central Florida
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