Melissa Fulton
Roseville,CA
Summary
Competent, flexible, hardworking and passionate team player with strong organizational skills eager to secure
position. Ready to help team achieve goals. Friendly and reliable capable of offering unmatched customer service and workplace focus. Offering excellent communication and good judgment.
Overview
1
1
year of professional experience
Work History
ABA Paraprofessional
Whole Child
09.2023 - Current
- Established trusting relationships with students by exhibiting empathy, patience, and understanding during challenging situations.
- Reduced instances of disruptive behaviors through proactive intervention strategies and consistent implementation of behavior plans.
- Maintained accurate records of student performance, behavioral incidents, and intervention outcomes for further analysis.
- Provided crisis intervention support during critical situations involving escalated behaviors or emotional distress among students.
Customer Service Associate Cashier
Lakeshore Learning Store
02.2023 - 08.2023
- Developed strong rapport with regular customers through friendly interactions and personalized service.
- Demonstrated flexibility by assisting in other departments as needed, supporting overall store success.
- Proactively addressed potential issues through clear communication with both customers and management staff.
- Improved overall store performance by consistently meeting or exceeding assigned sales targets.
Customer Service Cashier
Dicks Sporting Goods
10.2022 - 01.2023
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Collaborated with team members to ensure smooth operations during peak hours.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
Education
Bachelor of Science - Developmental Psychology
California State University - Northridge
Northridge, CA05.2026
High School Diploma -
Oakmont High School
Roseville, CA06.2021
Skills
- Group Instruction
- Social Skills Development
- Applied Behavior Analysis
- Behavioral Intervention
- Data Collection
- Customer Service
- Attention to Detail
- Continuous Improvement
- Deadline Adherence
- Teamwork
- Proficient in Microsoft Office
- Proficient in Adobe Creative Cloud
Timeline
ABA Paraprofessional
Whole Child
09.2023 - Current
Customer Service Associate Cashier
Lakeshore Learning Store
02.2023 - 08.2023
Customer Service Cashier
Dicks Sporting Goods
10.2022 - 01.2023
Bachelor of Science - Developmental Psychology
California State University - Northridge
High School Diploma -
Oakmont High School