Melissa Gabor
Keenan Insurance & Financial Services
The Woodlands,TX
1
Language
1
Certification
14
years of professional experience
Dependable and organized customer service professional with experience in high-volume dining, retail operations, and team support. Skilled at multitasking, communicating effectively, and maintaining a positive, guest-focused approach. Strong team player with a willingness to take on additional responsibilities. Striving to work my way to a management position
Work History
Customer Service Representative
1 Month- Customer Support-They assist clients with Inquiries regarding policies and coverage options. Includes processing payments and endorsements.
- Complaint Resolution-Representatives handle service or billing complaints, including refunds and adjustments.
- Communication Skills-Effective communication is vital for addressing customer needs and maintaining satisfaction.
- Any other duties assigned daily.
Sales Associate
7 Months- Maintained store cleanliness and product organization.
- Operated POS efficiently and assisted with sales and customer support.
Restaurant Hostess
5 Months- Greeted guests, collected party details, and coordinated seating or waitlists.
- Monitored dining room flow to provide accurate wait times.
- Managed phone calls, reservations, to-go orders, and guest inquiries.
Restaurant Hostess
7 Months- Prepared dining areas and assisted servers, bussers, and food runners.
- Maintained clean, organized tables and ensured readiness for service.
- Helped deliver smooth guest flow and encouraged repeat visits.
Sales Associate / Supervisor
1 Year 10 Months- Led opening/closing procedures and supported store operations.
- Provided excellent customer service and assisted with product selection.
- Assumed supervisory responsibilities as needed.
Education
High school diploma
Skills
Microsoft Excel
Fast-Paced Environment
Transaction Processing
Customer Experience
Customer Retention Strategies
Supervising experience
Attention to detaio
Customer relationship building
Reception Duties
Sales Support
Phone inquiries
Dependability
Management
Multi-line phone system
Organizational skills
POS systems
Microsoft Word
Appointment scheduling
Phone answering
Office experience
Time management
POS data
Retail management
Payment Processing
Friendly demeanor
Customer service
Sales Assistance
Leadership
Phone etiquette
Microsoft Office
Teamwork
Customer communication
Achieving sales targets
POS
CPR
Certification
- Basic First Aid certificate, Any valid issuer for CA
- CPR Certification
- Driver's License
Languages
English
Timeline
Customer Service Representative
Keenan Insurance & Financial Services
07.2026 - 08.2026Read More
Sales Associate
Carter's & OshKosh
09.2025 - 04.2026Read More
Restaurant Hostess
Joe's Crab Shack
04.2022 - 09.2022Read More
Restaurant Hostess
Top Water Grill
08.2021 - 03.2022Read More
Sales Associate / Supervisor
Carter's & OshKosh
09.2012 - 07.2014Read More
Saline High School
High school diploma
Read More