Melissa Gabriel
Summary
Detail-oriented and compassionate professional with extensive experience in client service, scheduling, and managing high-volume environments. Known for strong communication, organization, and the ability to remain calm under pressure. Skilled in handling sensitive information with discretion, building trust with diverse individuals, and providing empathetic support through active listening and conflict resolution. Creates a safe, welcoming environment while maintaining professionalism and confidentiality. Bilingual in English and Spanish. Over 20 years of client-facing experience.
Overview
8
8
years of professional experience
2006
2006
years of post-secondary education
1
1
Certification
Work History
Master Hairstylist
Elizabeth Becknell
San Diego
07.2018 - Current
- Managed appointment scheduling and client records
- Handled confidential customer information
- Processed payments and maintained daily financial records
- Provided customer service to high-volume clientele
- Consulted with clients to determine desired hairstyles and color preferences.
- Executed advanced cutting techniques to create customized looks for diverse clientele.
- Applied professional hair coloring products while ensuring client safety and satisfaction.
- Helped with team work activities such as cleaning shop and team meetings for learning or team building
Education
Court Intepreter - Federal Court Interpreter
SDSU Global Campus
03.2026 - 03.2026
Interpreter - The Professional Interpreter
Virginia Institute of Interpreting
06.2025 - 10.2025
Cosmetology License - Cosmetology
Image School of Cosmetology
Hemet, CA 03.2006 - 03.2007
Chula Vista High School
Chula Vista, CASkills
- Bilingual
- Reliability
- Clear communication
- Client consultation
- Conflict resolution
- Staying calm under pressure
- Multitasking in fast-paced environments
- Building trust quickly
- Time management (back-to-back clients)
- Advanced cutting techniques
- Attention to detail
- Skilled in handling sensitive situations with professionalism and confidentiality
- Scheduling appointments
- Managing client records
- Handling payments
- Basic computer skills (typing, systems)
- Organization
- Ability to build trust and maintain client relationships
Languages
Spanish
Native/ Bilingual
Certification
- SDSU Global Campus
References
References available upon request.
Timeline
Court Intepreter - Federal Court Interpreter
SDSU Global Campus
03.2026 - 03.2026
Interpreter - The Professional Interpreter
Virginia Institute of Interpreting
06.2025 - 10.2025
Master Hairstylist
Elizabeth Becknell
07.2018 - Current
Cosmetology License - Cosmetology
Image School of Cosmetology
03.2006 - 03.2007
Chula Vista High School