Melissa Galanty
Denver,CO
Summary
Sustainability-focused professional pursuing a Master of Science in Engineering, Sustainability, and Health at the University of San Diego. Proven experience in project coordination and stakeholder communication, driving data-informed decision-making. Expertise in navigating complex systems with an emphasis on equity and community engagement. Committed to advancing environmental justice and enhancing food and resource systems through collaborative efforts.
Overview
4
4
years of professional experience
Work History
Program Consultant & Sales Account Manager
Education First – Cultural Care Au Pair
09.2024 - Current
- Guided 150 prospective host families from lead generation to successful enrollment.
- Drove strategic outreach campaigns to enhance sustainable cross-cultural exchange.
- Utilized Salesforce data insights to streamline lead conversion and enrollment timelines.
- Handled accounts at various sales process stages, ensuring seamless transitions.
- Aligned program goals with cultural values to promote meaningful exchanges.
- Fostered long-term retention by serving as liaison between families and systems.
Sales Account Manager
Educational First - Cultural Care Au Pair
10.2022 - 09.2024
- Managed over 100 client accounts monthly, achieving successful match placements and improving post-placement satisfaction.
- Strengthened community relationships and enrollment pipelines through proactive communication and conflict resolution.
- Utilized Salesforce analytics to refine sales strategies and elevate engagement metrics.
- Collaborated with international teams to facilitate seamless cross-border placement processes.
Administrative Assistant
Eating Recovery Center
07.2022 - 10.2022
- Streamlined scheduling and client intake systems, enhancing staff efficiency and service delivery.
- Coordinated cross-functional meetings to improve interdepartmental collaboration.
Project Coordinator
Klick Solar
08.2021 - 06.2022
- Optimized solar installation timelines and resource allocation for efficient clean energy delivery.
- Facilitated stakeholder meetings to ensure departmental goal alignment and project milestone achievement.
- Leveraged performance data to recommend strategic efficiency improvements.
Education
Master of Science - Engineering, Sustainability, and Health
University of San Diego
San Diego, CA03.2026
B.S.B.A. - International Business
University of Denver
Denver, CO06.2021
Skills
- Sustainability strategy
- Environmental and social justice
- Stakeholder communication
- Systems thinking
- Project coordination
- Data analysis
- Salesforce CRM
- Community engagement
- Research and policy analysis
- Conflict resolution
- Lead conversion
- Cross-functional collaboration
- Project management
Timeline
Program Consultant & Sales Account Manager
Education First – Cultural Care Au Pair
09.2024 - Current
Sales Account Manager
Educational First - Cultural Care Au Pair
10.2022 - 09.2024
Administrative Assistant
Eating Recovery Center
07.2022 - 10.2022
Project Coordinator
Klick Solar
08.2021 - 06.2022
B.S.B.A. - International Business
University of Denver
Master of Science - Engineering, Sustainability, and Health
University of San Diego
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