Summary
Overview
Work History
Skills
Timeline
Generic

Melissa Garcia

Fort Worth,TX

Summary

A bilingual Human Resources professional with over 10 years of experience in various aspects of Human Resources including: Employee Relations, Recruiting/Staffing, Benefits Administration, HR Policies and Procedures.

Overview

21
21
years of professional experience

Work History

Human Resources Generalist

Square Cabinetry/Allied Interior Solutions
02.2022 - Current
  • Served as the first point of contact to employees and management regarding questions and guidance related to onboarding, employee issues, benefit questions, policies and procedures, accident reporting and investigation etc.
  • Responsible for a variety of duties including fixing timecard errors, benefits administration and setting up open enrollment, recruiting for all positions, and employee relations.
  • Maintained up-to-date records of employee information system ensuring accurate reporting.
  • Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
  • Coordinated company events such as Holiday events and Christmas Raffle.
  • Conducted confidential investigations of discrimination, harassment and workplace violence.
  • Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
  • Facilitated criminal background check process for new hires.
  • Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
  • Assisted supervisors on doing employee terminations, coaching them first, making sure proper procedures had been followed based on our employee handbook and that all documents had been written up before termination.

Accounting Assistant/HR Assistant

Fobare Commercial
09.2013 - 08.2018
  • Finalized monthly financial and variance reports for 15+ commercial properties
  • Reconciling bank accounts for all properties, QuickBooks, and Skyline cash accounts
  • Calculating tenant charges based on upcoming budgeted expenses
  • Reconciling tenant charges based on actual PY expenses
  • Calculating management fees and payroll reimbursement
  • Prepare and make daily deposits
  • Maintaining organized personnel files and HR records
  • Onboarding new employees and guiding through new hire process
  • Conduct background checks, e-verify, driving records
  • Assisted with timesheet keeping fixing errors and preparing payroll

HR Assistant/Administrative Assistant

ECB Enterprises LP
01.2013 - 09.2013
  • Responsible for all company insurance matters
  • Process claims with various insurance companies
  • Manage group benefits
  • Approve payments to vendors
  • Answer company phones
  • Prepare and make deposits
  • Posting sales for all restaurants in Compeat
  • Work with store GM's to resolve discrepancies in sales
  • Work with employees when HR related issues arise
  • Reply to TWC request
  • Prepare monthly insurance premiums
  • Process new hire personnel
  • Conduct background checks
  • Maintain company files up to date
  • Assist with payroll/timesheet submission
  • Attend weekly meetings.

Executive Assistant/Company Administrator

Cannon Operating Investments
08.2011 - 09.2012
  • Assisted owner along with 11 other brokers with day to day tasks
  • Managed all client accounts and approved all transactions
  • Prepared proposals for client meetings
  • Answered phones and guided callers accordingly
  • Preformed office administration duties
  • Ordered office supplies
  • Setup travel arrangements
  • Maintained calendars for brokers
  • Prepared large mailings
  • Assisted with payroll.

Brokers Assistant/Wire Operator/Cashier

Morgan Keegan & Co., Inc.
09.2007 - 03.2010
  • Assisted three Financial Advisors
  • Assisted clients with confidential account questions, requests and operational issues
  • Researched information for stocks, mutual funds and bonds
  • Opened and processed client new accounts and documents
  • Processed and followed-up on account transfer documents
  • Prepared client requests for journals, wires, and checks
  • Wrote order tickets according to Financial Advisor's requests
  • Assisted with proposal preparation
  • Maintained calendars for Financial Advisor's meetings
  • Scheduled and confirmed client meetings
  • Organized and set up conference room for client meetings
  • Set up travel arrangements and prepared expense reports
  • Maintained client files for internal and external audits
  • Attended weekly sales meetings
  • Worked in Operations as Wire Operator and Cashier prior to being promoted to the Sales Assistant position
  • Entered and processed orders and executions
  • Oversaw error resolution
  • Entry of check deposits
  • Entry of disbursed checks
  • Entered journal and wire requests
  • Maintained files for internal and external audits
  • Opened and disbursed mail accordingly.
  • Enhanced wire transfer efficiency by implementing streamlined processes and reducing errors.

Wire Operator/Cashier

UBS Financial Services
05.2003 - 09.2007
  • Entered and processed orders and executions
  • Oversaw error resolution
  • Entry of check deposits
  • Entry of disbursed checks
  • Entered journal and wire requests
  • Maintained files for internal and external audits
  • Opened and disbursed mail accordingly
  • Served as back up Receptionist
  • Assisted with Administrative Assistant duties.

Skills

  • Employee Onboarding
  • Benefits Administration
  • Employee Relations
  • HR Policies and Procedures
  • ADP
  • JDP (Background Check System)
  • E-Verify
  • FMLA/LOA

Timeline

Human Resources Generalist

Square Cabinetry/Allied Interior Solutions
02.2022 - Current

Accounting Assistant/HR Assistant

Fobare Commercial
09.2013 - 08.2018

HR Assistant/Administrative Assistant

ECB Enterprises LP
01.2013 - 09.2013

Executive Assistant/Company Administrator

Cannon Operating Investments
08.2011 - 09.2012

Brokers Assistant/Wire Operator/Cashier

Morgan Keegan & Co., Inc.
09.2007 - 03.2010

Wire Operator/Cashier

UBS Financial Services
05.2003 - 09.2007

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Melissa Garcia