MELISSA GARCIA
Humble
Summary
Dynamic Export Coordinator with a proven track record at North Atlantic International Ocean Carrier, enhancing response times and fostering key relationships with customs officials. Skilled in customs regulations compliance and team leadership, adept at streamlining processes and ensuring trade compliance. Achievements include significant improvements in client service and operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Export Coordinator
North Atlantic International Ocean Carrier
10.2019 - Current
- Achieved faster response times to client inquiries by streamlining internal communication channels within the organization.
- Corrected billings and issued debit and credit memos for customers to reconcile accounting.
- Initiated and maintained customer master profiles to correct information and offer consistent service.
- Established a strong rapport with customs officers and government agencies, fostering positive relationships that facilitated smooth export transactions.
Education
Bachelor of Arts - English Language And Literature
Polytechnic University of The Philippines
Manila, Philippines03-2018
Skills
- Effective Organizational Skills
- Customs regulations compliance
- Team leadership and motivation
- Trade compliance monitoring
Accomplishments
- Collaborated with team of 10 in the development of customs compliance in export.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Air Cargo Agent Diploma-IATA.
- Transportation Worker Identification Credential (TWIC) - Transportation Security Administration.
- Dangerous Goods Certification - International Air Transport Association (IATA).
Languages
English
Native or Bilingual
Spanish
Limited Working
Filipino
Native or Bilingual
Timeline
Export Coordinator
North Atlantic International Ocean Carrier
10.2019 - Current
Bachelor of Arts - English Language And Literature
Polytechnic University of The Philippines
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