Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
SalesAssociate
Melissa Garris

Melissa Garris

Ironton,OH

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. Reliable employee seeking any position. Offering excellent communication and good judgment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level any position. Ready to help team achieve company goals. Reliable employee seeking any position. Offering excellent communication and good judgment.

Overview

36
36
years of professional experience

Work History

Sales Associate

Belk Department Store
11.2016 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Processed product returns and assisted customers with other selections.
  • Achieved perfect attendance and on-time record.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Maintained records related to sales, returns and inventory availability.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Tracked stock using company inventory management software.
  • Loaded and unloaded merchandise using ladder and pallet jack.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Prepared large cash deposits with zero discrepancies.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.

Activity Director

Harbor Healthcare Of Ironton
06.1986 - 01.2023
  • Designed wide variety of activities to stimulate interest, involvement and engagement of patients.
  • Performed assessments on activity programs to determine what specific activities were suitable.
  • Developed monthly life enrichment calendar and published electronically and in print.
  • Planned resident outings and special events to mark holidays and celebrate special occasions.
  • Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.
  • Networked with community organizations and leaders for volunteer opportunities and cooperative engagements.
  • Supervised Activities Assistant and conducted performance evaluations.
  • Arranged outings as part of recreational program.
  • Drafted budgets for programs and ordered materials that were needed for certain activities.
  • Assigned work to staff, set schedules and motivated strong performance in key areas.
  • Maintained running inventory of supplies and purchases to monitor budget expenditures.
  • Improved recreational programming based on feedback from customers and employees.

Education

Certified Activity Director -

Shawnee State University
Portsmouth, OH

High School Diploma -

Ironton High School
Ironton, OH
05.1986

Skills

  • Excellent People Skills
  • Cash Handling Accuracy
  • Market Research
  • Time Management
  • Sales Training
  • Cash Register Operation
  • Customer Service
  • Social Perceptiveness
  • Adapt to Diverse Groups
  • Money Transfer Systems
  • Product and Service Sales
  • Guest Relations
  • Stocking and Replenishing
  • Sales Expertise
  • Multitasking Strengths
  • Verbal Communication
  • Product Promotion
  • Money Handling
  • Sales Trends
  • Product Recommendations
  • B2B Sales and Customer Service
  • Suggestive Selling
  • Dining Area Maintenance
  • Stockroom Upkeep
  • Listening Skills
  • Reading Comprehension Skills
  • Negotiation Tactics
  • Retail Store Operations
  • Meeting Deadlines
  • Shipment Processing
  • Store Opening and Closing
  • Teamwork and Collaboration
  • Folding Clothes
  • Sales Goal Attainment
  • Merchandising Proficiency
  • New Teller Training
  • Inventory Tracking
  • Product Guidance
  • Retail Loss Prevention
  • Speaking Clearly
  • Conflict Resolution
  • Sales and Marketing
  • Cleaning Techniques
  • Policy and Procedure Adherence
  • Strategic Planning
  • Documentation and Recordkeeping
  • Hospitality and Accommodation
  • Merchandise Display
  • Verbal and Written Communication
  • Sales Forecasting
  • Online Systems
  • Returns and Refunds
  • Microsoft Access
  • Restock Shelves
  • Serve Customers
  • Credit and Cash Transactions
  • Answering Customer Questions
  • Personal Shopping
  • Stockroom Organizing
  • Signage Changes
  • Patents

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Sales Associate

Belk Department Store
11.2016 - Current

Activity Director

Harbor Healthcare Of Ironton
06.1986 - 01.2023

Certified Activity Director -

Shawnee State University

High School Diploma -

Ironton High School
Melissa Garris