Melissa Garza
Lakewood,CO
Summary
Detail-oriented Laundry Attendant experienced in laundry operations and housekeeping. Maintained high standards of cleanliness and hygiene for linens and garments while operating commercial laundry equipment and handling various fabric types. Contributed to customer satisfaction through careful attention to detail and efficient laundry practices.
Overview
24
24
years of professional experience
Work History
Laundry Attendant
Brookdale Meridian Englewood
Englewood, Colorado
01.2024 - Current
- Operated laundry machinery to efficiently clean linens and garments.
- Sorted and categorized items to enhance washing and drying efficiency.
- Maintained cleanliness and organization of work areas to ensure safety standards.
- Inspected finished products for quality assurance before delivery to departments.
- Demonstrated strong attention-to-detail when folding clean linens according to facility standards.
- Collaborated with housekeeping staff to ensure timely delivery of clean linens to guest rooms.
- Managed inventory levels for laundry supplies to prevent shortages or delays in service.
- Provided exceptional customer service while receiving drop-off laundry orders from guests.
- Sorted, folded, and distributed laundered items to designated areas promptly.
- Monitored inventory levels of laundry supplies to ensure continuous service and reported needs to management.
- Trained new staff on proper laundering techniques and safety protocols to maintain operational standards.
- Loaded and unloaded washers and dryers, observing correct operating instructions.
- Stocked shelves with freshly laundered items in an orderly fashion.
- Transported laundry in carts and sorted dirty items by load type.
- Assisted customers with their inquiries regarding laundry services.
- Inspected laundry for damage or stains to repair or pre-treat.
- Received and marked articles for laundry, identifying code numbers, or names, using hand or machine markers.
- Provided excellent customer service at all times.
Housekeeper
Riverpoint Seinor Living
Littleton, Colorado
03.2023 - 01.2024
- Cleaned residents' apartments
- Sanitized sinks, countertops, and mirrors in bathrooms to uphold hygiene standards.
- Maintained cleanliness of showers and toilets for optimal resident use.
- Cleaned kitchen sinks, countertops, stovetop, and inside of microwave to ensure food safety and hygiene.
- Swept and mopped bathroom and kitchen floors to provide a clean and safe environment for residents.
- Vacuum
Housekeeper
Metro West Housing Solutions
Lakewood, CO
09.2022 - 03.2023
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Vacuumed floors and dusted furniture to maintain an organized, professional appearance.
- Vacuumed floors and dusted furniture to maintain an organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Collected and disposed of trash from various receptacles throughout the property to maintain cleanliness.
- Organized storage areas to optimize space and accessibility for cleaning supplies.
Custodian
Jeffco Public Schools
12.2018 - 07.2020
- Maintained cleanliness and sanitation standards across school facilities.
- Operated floor care equipment, including buffers and extractors, to enhance facility presentation.
- Managed waste disposal and recycling programs to promote environmental sustainability.
- Managed waste disposal and recycling programs, ensuring environmental compliance.
- Ensured cleanliness by regularly removing trash from various areas of the facility. and recycling from bins to maintain cleanliness.
- Maintained cleanliness of building interiors and exteriors.
- Assisted in training new custodial staff on best practices and safety protocols.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Sanitized high-touch surfaces regularly to improve cleanliness and reduce health risks.
Receptionist
Belmar Dental
05.2008 - 06.2012
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Coordinated communication between dental staff and patients, improving service delivery and increasing patient satisfaction.
- Utilized electronic health record systems to maintain accurate patient information and streamline administrative processes.
- Developed and implemented office procedures that enhanced workflow efficiency and minimized patient wait times.
- Addressed patient inquiries promptly, providing information on treatments, insurance coverage, and billing processes.
- Oversaw daily operations of reception area, optimizing scheduling practices to enhance appointment utilization rates.
- Confirmed accuracy of patient appointments and scheduled updates. for accuracy and updated scheduling records., communicated with clients, and updated client records.
- Responded to incoming phone calls, directing inquiries to appropriate staff. promptly and directed incoming calls to correct offices.
- Kept reception area clean to enhance visitor experience. of reception area to create a welcoming environment for visitors. and neat to give visitors a positive first impression.
- Optimized front desk operations by organizing phone calls, emails, and client interactions. for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Sales Associate
Walmart
06.2002 - 05.2008
- Assisted customers with product inquiries and purchases, improving customer engagement and satisfaction.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Helped customers locate products and checked store system for merchandise at other sites.
- Created visual merchandising displays that attracted customers and increased sales.
- Developed visual merchandising displays to attract customers and promote sales.
- Trained new associates on customer service protocols and operational procedures.
- Enhanced customer satisfaction through exceptional service, promptly addressing concerns and fostering a welcoming store environment.
Education
High School Diploma -
Green Mountain High School
Lakewood, COSkills
- Laundry equipment operation
- Washer dryer operation
- Laundry equipment maintenance
- Sorting and categorizing items
- Laundry sorting
- Laundry folding
- Linen management
- Problem solving
- Linen folding
- Stain removal
- Quality assurance
- Laundry supply tracking
- Laundry process improvement
- Cleanliness maintenance
- Workplace cleanliness
- Laundry service coordination
- Customer service
- Attention to detail
- Time management
- Interdepartmental communication
- Collaborative teamwork
- Problem solving
- Communication
- Laundry service coordination
Timeline
Laundry Attendant
Brookdale Meridian Englewood
01.2024 - Current
Housekeeper
Riverpoint Seinor Living
03.2023 - 01.2024
Housekeeper
Metro West Housing Solutions
09.2022 - 03.2023
Custodian
Jeffco Public Schools
12.2018 - 07.2020
Receptionist
Belmar Dental
05.2008 - 06.2012
Sales Associate
Walmart
06.2002 - 05.2008
High School Diploma -
Green Mountain High School