Melissa Gibson
Franklin,OH
Summary
High-achieving Product Coordinator offering 8+ years of product management and marketing expertise. Well-versed in market trends, sales strategies and customer engagement techniques. Concise and decisive communicator with organizational, multitasking and project management talents.
Overview
14
14
years of professional experience
Work History
Product Coordinator
Parts Express
Springboro, OH
03.2014 - Current
- Coordinate project development, launches, and execution with team members.
- Collaborate with marketing and other support teams to launch products.
- Support marketing teams, creating, and optimizing landing pages and messaging for successful product launches.
- Monitor product sales and competitor performance and analyzed gaps to update promotional strategies and maximize sales.
Inventory Control Specialist
Parts Express
Springboro, OH
04.2011 - 03.2014
- Audited and corrected discrepancies in inventory numbers and drastically improved the accuracy of location counts.
- Completed physical inventory counts of all zones each day.
- Recorded information, shortages, and discrepancies to keep records current and accurate and implemented the necessary changes.
- Facilitated daily cycle counts for the warehouse to maintain the accuracy of records.
- Used equipment like forklifts and pallet jacks to move inventory.
Warehouse Associate
Parts Express
Springboro, OH
03.2010 - 04.2011
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected outgoing shipments to verify accuracy and prevent errors.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, waves, and lifting devices.
- Worked safely around and with moving machinery.
Customer Service Associate
Life Uniform
Miamisburg, OH
01.2008 - 03.2010
- Helped large volume of customers every day with a positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Executes excellent sales floor merchandising and selling.
Education
Associate Of General Studies - Business Administration
Sinclair Community College
Dayton, OH09.2007
Skills
- Product marketing
- Project management
- Product launch
- Self-motivated
- Fast learner
- Written communication
- Attention to detail
Timeline
Product Coordinator
Parts Express
03.2014 - Current
Inventory Control Specialist
Parts Express
04.2011 - 03.2014
Warehouse Associate
Parts Express
03.2010 - 04.2011
Customer Service Associate
Life Uniform
01.2008 - 03.2010
Associate Of General Studies - Business Administration
Sinclair Community College