Melissa Gonzales
San Marcos,TX
Summary
Compassionate and dependable caregiver with extensive experience at DSSW, excelling in patient care and medication management. Demonstrated strong time management and problem-solving skills, enhancing client comfort and safety. Proven ability to engage patients meaningfully while maintaining high cleanliness standards, ensuring a supportive environment for optimal health outcomes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Caregiver
DSSW
San Antonio, TX
02.2016 - 11.2025
- Assisted clients with daily living activities, ensuring comfort and safety.
- Supported medication management by adhering to prescribed schedules.
- Communicated effectively with healthcare professionals regarding client needs.
- Maintained cleanliness and organization of living spaces for clients.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Phlebotomist
Clinical Pathology Laboratory
Kyle, TX
07.2023 - 04.2024
- Collected blood samples using venipuncture and capillary methods, ensuring patient comfort and safety.
- Maintained accurate patient records and logs, adhering to confidentiality protocols.
- Prepared blood specimens for laboratory testing, minimizing contamination risks.
- Assisted with training new staff in phlebotomy techniques and safety procedures.
- Implemented quality control measures to enhance sample integrity and reduce errors.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
Phlebotomist
Clinical Pathology Laboratory
San Marcos, TX
08.2022 - 02.2023
- Collected blood samples following established safety protocols and procedures.
- Assisted in preparing specimens for testing and analysis.
- Maintained accurate patient records and documentation throughout processes.
- Supported laboratory staff with routine equipment maintenance and calibration.
- Ensured compliance with health regulations and infection control standards.
- Enhanced laboratory efficiency with accurate labeling, processing, and storing of blood samples.
- Demonstrated strong teamwork skills in collaborating with other healthcare professionals to ensure the best possible patient outcomes.
Medical Assistant
Luling Community Clinic
Luling, TX
01.2013 - 02.2020
- Assisted in patient intake, ensuring accurate data entry and documentation.
- Prepared examination rooms, maintaining a clean and organized environment for patient care.
- Supported healthcare providers by preparing instruments and assisting during procedures.
- Managed medical records, ensuring compliance with confidentiality regulations and accuracy of information.
- Administered vaccinations and performed basic laboratory tests under supervision of clinical staff.
- Educated patients on treatment plans, medications, and follow-up care to enhance understanding and adherence.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Education
High School Diploma -
Luling High School
Luling, TXSkills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
- Patient care
- Multitasking and organization
- Strong ethics
- Compassionate care
- First aid and safety
- Team collaboration
Certification
Phlebotomist
CNA
medical assistant
CPR
Timeline
Phlebotomist
Clinical Pathology Laboratory
07.2023 - 04.2024
Phlebotomist
Clinical Pathology Laboratory
08.2022 - 02.2023
Caregiver
DSSW
02.2016 - 11.2025
Medical Assistant
Luling Community Clinic
01.2013 - 02.2020
High School Diploma -
Luling High School