Melissa Gonzalez
Westminster,CO
Summary
With a background in HR, I started my career in this field and acquired valuable experience in the early years. Seizing the opportunity to transition into a management role at LAZ, I enthusiastically embraced the chance. This decision proved pivotal, opening doors for continued growth and advancement. Currently, I am the Director, leading a capable team of five managers. Seeking a new opportunity in a different industry where I can apply my transferable skills and continue to learn and grow professionally.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Director of Operations
LAZ Parking
05.2023 - Current
- Manage the oversight of operations of team members portfolios
- Update Daily, Weekly, Monthly, and Annual financial and operational reports as required
- Responsible for payroll processing; ensuring sign off on hours in timely manner; collaborate with payroll department to ensure pay data is completed properly; work with Human Resources Business Partner to ensure proper wage and hour compliance
- Mentored and coached team members to foster productive and engaging work environment.
- Recruitment: Reach out to candidates, schedule and conduct interviews
- Manage, schedule, train and direct the activities of on-site employees
- Responsible for developing client relationships and business retention
- Travel to visits consistently to ensure equipment and software are operating correctly
- Work with different vendors to order and install equipment as needed
- Understand, implement, and deliver all requirements that are outlined within the contractual agreement between LAZ Parking and our clients
- Work with revenue team to ensure client’s customers are billed correctly, update information, and track payments
- Work with the Assist General Manager to plan and launch newly assigned locations
Project Manager
LAZ Parking
04.2021 - 05.2023
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Conducted inspections of facility grounds, external structure, systems and equipment.
- Maintained inventory and ordered supplies to keep facility resources readily available.
- Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
- Tracked and documented operational and financial records to perform analysis of performance and costs.
- Handled tenant relations by addressing complaints and concerns quickly to promote facility satisfaction.
- Ordered, maintained and distributed supplies and inventory.
- Maintained facility grounds, equipment, and safety compliance.
- Prepared reports and schedules with accuracy.
HR Staffing Assistant
Bayaud Enterprises (Non-Profit)
09.2020 - 04.2021
- Maintain and update employment files
- Conducts New Hire Orientation
- Recruitment for all Bayaud Works and staffing for client’s assignments
- Weekly meetings
- Work with Employment specialist to refer employees or clients to resources
- Assist Program Manager in creating relationships with new accounts
- Investigate injuries or accident that occur onsite and perform proper reporting
- Reviewing Bayaud Works employee timesheets to ensure correct billing
- Work closely with Payroll department and management team to create new jobs in system
- Conduct background checks and review MVR records
- Address Human Resources issues for Bayaud Works staff
HR Coordinator
LAZ Parking Midwest LLC
01.2019 - 03.2021
- Record all personnel transactions such as new hires, promotions, benefits, transfers, performance reviews, terminations, and employee statistics in HRIS and payroll systems for all employees; generate reports upon request
- Update HRIS System to reflect all necessary employee status changes
- Assist in recruitment for the region
- Duties: recruitment, postings ads, hosting hiring events, screening resumes, phone screening, setting up interviews, and potentially interviewing
- Conduct New Hire Orientations
- Payroll processing biweekly
- Review tip sheets and timecards
- Attended weekly HR Meetings and recruitment meetings with Colorado, Minnesota, Missouri, and Kansas managers
- Issue Adverse action for disqualified candidates
- Perform other administrative related duties as required and assigned
HR Assistant / Payroll (Contract)
Robert Half
07.2017 - 12.2019
- Assist with HR day to day function
- Process New hire paperwork, Background checks, schedule drug screenings
- Execute different HR projects, and assist in office events
- Employee Relations
- Data collection and data entry
- Employee Time corrections
- Processing Biweekly payroll for Salary, E-Z labor, and commissions employees
- Run and update reports
- Process shipments
- Assist accounting by filing documents
Human Resources Associate
The Service Companies
05.2015 - 07.2017
- Recruiting, call logs, distribute flyers, job fairs
- Schedule and conduct interviews
- Process applications, new hire documents, background checks, E-Verify
- Benefit enrollments
- Employee relations
- Update applicant tracking
- Conduct new hire orientations
Education
Bachelor’s - Business Administration, Human Resources Management, Psychology
University of Colorado Denver
Denver, CO01.2015
Skills
- Time Management
- Employee Relations
- Operations management
- Professional demeanor
- Adaptability and flexibility
- Payroll administration and timekeeping
- Customer relations
- Teamwork and collaboration
- Project management
- Organizational skills
- Recruitment
Certification
- Certified Diversity Sourcing Professional, 01/01/21
- Essential of HR Law Seminar, 01/01/19
Timeline
Director of Operations
LAZ Parking
05.2023 - Current
Project Manager
LAZ Parking
04.2021 - 05.2023
HR Staffing Assistant
Bayaud Enterprises (Non-Profit)
09.2020 - 04.2021
HR Coordinator
LAZ Parking Midwest LLC
01.2019 - 03.2021
HR Assistant / Payroll (Contract)
Robert Half
07.2017 - 12.2019
Human Resources Associate
The Service Companies
05.2015 - 07.2017
- Certified Diversity Sourcing Professional, 01/01/21
- Essential of HR Law Seminar, 01/01/19
Bachelor’s - Business Administration, Human Resources Management, Psychology
University of Colorado Denver
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