Melissa Gonzalez
Huntington Park
Summary
Security professional prepared to bring extensive experience in managing detainee populations and maintaining facility safety. Successfully implemented protocols to ensure compliance with regulations and fostered cooperative team atmosphere. Known for adaptability and reliability in dynamic environments, with strong skills in surveillance and crisis management.
Overview
20
20
years of professional experience
Work History
Detention Service Officer
Los Angeles County Probation Department
12.2022 - 10.2025
- Supervised detention facility operations to ensure safety and security for all individuals.
- Conducted regular inspections of facilities, identifying potential hazards and implementing corrective actions.
- Collaborated with law enforcement and social services to coordinate the care and rehabilitation of detained youth.
- Trained new staff on operational protocols, enhancing team performance and compliance with regulations.
- Developed incident reports documenting events and maintaining accurate records for legal compliance.
- Implemented behavior management strategies, promoting a positive environment conducive to rehabilitation.
- Assisted in crisis intervention efforts, applying de-escalation techniques to manage volatile situations effectively.
- Maintained a safe environment for inmates and staff through regular monitoring of facility activities.
- Supported rehabilitation efforts by administering programs designed to promote personal growth and development for inmates.
- Inspected facility regularly for security breaches, contraband and unsanitary conditions.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Transportation Security Officer
Transportation Security Administration, TSA
06.2013 - 11.2022
- Screened passengers and baggage for prohibited items using advanced imaging technology.
- Conducted thorough inspections of carry-on luggage to ensure compliance with security regulations.
- Collaborated with law enforcement to identify and resolve potential security threats effectively.
- Trained new officers on security protocols, enhancing team performance and operational efficiency.
- Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
- Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
- Performed pat-downs to look for unauthorized materials and weapons.
- Responded to emergency situations with professionalism and efficiency, ensuring the safety of passengers and staff.
- Stayed current on evolving security protocols by participating in ongoing training programs and workshops regularly.
- Maintained a high level of situational awareness during peak travel times, enabling quick response to potential issues.
- Attended daily briefings with supervisors to discuss issues with security screening processes.
- Promoted a positive customer service experience while enforcing strict adherence to federal regulations regarding air travel safety measures.
- Used explosive detection machines and chemical swab systems to identify potential hazards.
- Prevented unauthorized access to restricted areas by verifying identification credentials and maintaining vigilant surveillance.
- Developed and maintained positive rapport with passengers and other airport personnel.
- Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
- Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
- Responded effectively to security incidents and provided guidance regarding security procedures.
- Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
- Maintained high standards of professionalism and customer service, resolving passenger concerns with empathy and patience.
- Adhered to strict screening techniques and procedures while conducting human screenings.
Teacher's Assistant
Los Angeles Unified School District, LAUSD
03.2006 - 05.2013
- Assisted teachers in developing lesson plans and instructional materials.
- Supported classroom management by implementing behavioral strategies and routines.
- Facilitated small group activities to enhance student engagement and learning outcomes.
- Monitored student progress and provided feedback to support academic growth.
- Improved student comprehension by implementing innovative teaching methods and incorporating visual aids in lessons.
- Promoted a positive learning environment by establishing clear expectations and maintaining open lines of communication with students, parents, and staff.
- Ensured the safety of all students by adhering strictly to school policies regarding proper supervision during class times as well as extracurricular activities.
- Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.
- Supported classroom activities, tutoring, and reviewing work.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
Education
Bachelor of Science - Criminal Justice
California State University, Dominguez Hills
Carson, CA05-2013
Associate of Arts - ADMINISTRATION OF JUSTICE
East Los Angeles College
Monterey Park, CA06-2005
Skills
- Inmate supervision
- Behavioral observation
- Physical fitness
- Stress tolerance
- Incident reporting
- De-escalation techniques
- Mental health awareness
- Trained in defensive tactics
- Contraband seizure
- First aid training
- Mentorship
Languages
Spanish
Native or Bilingual
Timeline
Detention Service Officer
Los Angeles County Probation Department
12.2022 - 10.2025
Transportation Security Officer
Transportation Security Administration, TSA
06.2013 - 11.2022
Teacher's Assistant
Los Angeles Unified School District, LAUSD
03.2006 - 05.2013
Bachelor of Science - Criminal Justice
California State University, Dominguez Hills
Associate of Arts - ADMINISTRATION OF JUSTICE
East Los Angeles College