Zanay Dewberry
Windermere,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Developed skills in high-security environment, including effective communication and conflict resolution. Seeking to transition into new field, leveraging abilities in maintaining safety and order. Focused on contributing to new role with transferable skills in problem-solving and team collaboration.
Overview
3
3
years of professional experience
Work History
Detention Service Officer
Orange County Corrections
09.2025 - Current
- Conducted routine inspections of the facility to ensure compliance with safety and security regulations.
- Monitored inmate activities to maintain order and prevent violations of facility rules.
- Assisted in the management of inmate behavior through behavioral assessment and support techniques.
- Responded promptly to emergencies, coordinating with law enforcement and emergency response teams.
After-School Counselor
Discover
03.2024 - 09.2025
- Encouraged constructive communication among peers through problem solving techniques.
- Maintained accurate records of student attendance and progress reports.
- Monitored student behavior during recreational activities and provided appropriate feedback when necessary.
- Supervised individual and group activities in the after-school program.
- Identified signs of emotional or developmental problems in children to alert parents or guardians.
Crew Member
McDonald's
07.2022 - 09.2024
- Educated customers on menu items, product ingredients and nutritional values.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Maintained an organized work area to ensure efficient operations.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Resolved customer complaints in a professional manner.
- Adhered to health department regulations regarding food handling procedures.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
Education
High School Diploma -
Wekiva High School
Apopka, FL05-2023
Skills
- Patience and Empathy
- Conflict Resolution
- Effective Communication
- Task Prioritization
- Inmate supervision
- Behavioral observation
- Incident reporting
- Inmate monitoring
- First aid training
Timeline
Detention Service Officer
Orange County Corrections
09.2025 - Current
After-School Counselor
Discover
03.2024 - 09.2025
Crew Member
McDonald's
07.2022 - 09.2024
High School Diploma -
Wekiva High School
References
References available upon request.
Education and Training
other