Gilberto Gonzalez
Oakland,CA
Summary
Dock staff supervisor at Club Nautique with emphasis on organization and team leadership. Skilled in training and mentoring teams while implementing process improvements. Over 15 years of experience in marine detailing and utilizing the ability to address operational challenges. Ready to tackle new responsibilities and advance organizational objectives with dedication and enthusiasm.
Overview
16
16
years of professional experience
Work History
Dock Staff Supervisor
Club Nautique
Sausalito, CA
10.2009 - 12.2025
- Supervised daily operations, ensuring compliance with safety protocols and quality standards.
- Implemented process improvements, optimizing workflow efficiency and customer satisfaction.
- Collaborated with cross-functional teams to achieve company goals while maintaining strong relationships among all departments.
- Evaluated staffing needs regularly based on business requirements, adjusting schedules accordingly to minimize overtime expenses while maintaining optimal coverage levels during peak hours.
- Trained and mentored junior detailers in best practices and safety protocols for boat detailing.
- Oversaw comprehensive cleaning and restoration of an average of 24 boats, ensuring high-quality finish and customer satisfaction.
- Utilized specialized tools and products for cleaning, polishing, and protecting various boat surfaces effectively.
- Conducted regular inspections to identify areas needing repair or additional maintenance, maintaining operational excellence.
- Maintained a high standard of cleanliness for over 20 clients'' boats, resulting in repeat business and positive reviews.
Skills
- Task delegation
- Complex Problem-solving
- Training and mentoring
- Inventory control
- Marine detailing expertise
- Process monitoring and improvement
Languages
Spanish
English
Timeline
Dock Staff Supervisor
Club Nautique
10.2009 - 12.2025