Melissa Gresham
Crown Point,IN
Summary
Motivated Teacher's Assistant with deep passion for helping students excel by supporting teachers and enhancing classroom environments. Proficient in organizing supplies, cleaning rooms and planning fun activities. Good tutoring, recordkeeping and time management skills.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Instructional Assistant
Munster School Corporation
Munster, IN
01.2024 - Current
- Provided individual and small group instruction to students with disabilities in the areas of reading, math, and writing.
- Organized instructional materials and activities for special education classrooms.
- Attended training sessions on best practices for working with students with special needs.
- Implemented behavior management strategies designed by the teacher or behavioral specialist.
- Supported classroom teachers by supervising students during lunch and recess periods or field trips.
- Assisted teachers in providing accommodations for students who need additional support.
- Provided classroom support throughout planned instruction and individual lessons.
- Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
- Delivered instruction individually or in small groups with support from instructor.
- Worked one-on-one with special needs students to help navigate through school challenges.
- Monitored students in class, hallways and cafeteria to enforce school rules.
- Evaluated individual student needs and assessed academic and social situations to address challenges and goals.
- Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.
- Graded assignments and tests and documented results into filing systems.
- Cleaned and organized classrooms, materials and supplies.
- Notified instructors of errors or problems with assignments.
Paraprofessional
Crown Point School District
Crown Point, IN
08.2022 - 02.2023
Customer Service Representative
State Farm
Crown Point, IN
11.2002 - 10.2018
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Developed strong relationships with customers by providing personalized assistance and support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Answered inbound calls, chats and emails to facilitate customer service.
Education
Associate of Arts - Medical Anthropology
Brown Mackie College - Atlanta
Merrillville, IN06-2013
Skills
- Helping Students with Special Needs
- Relationship Building
- Reading and Writing Support
- Mathematics Instruction
- Creating Visual Displays
Certification
- CPI Blue Card 9/19/24-9/19/26
Timeline
Instructional Assistant
Munster School Corporation
01.2024 - Current
Paraprofessional
Crown Point School District
08.2022 - 02.2023
Customer Service Representative
State Farm
11.2002 - 10.2018
- CPI Blue Card 9/19/24-9/19/26
Associate of Arts - Medical Anthropology
Brown Mackie College - Atlanta
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