Melissa Gurri
Winter Park,FL
Summary
Accomplished Assistant Store Manager with 2 years of managerial experience in a retail setting. Areas of expertise include sales, recruiting and people management.
Overview
10
10
years of professional experience
Work History
Office Clerk
Riccy's Landscaping Company
Orlando, FL
09.2015 - 07.2016
- Provided clerical support to company employees, including copying, faxing and file management.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Created and implemented standard operating procedures for records handling.
- Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities and communicate management instruction.
Customer Service Associate
Publix Super Markets Inc
Orlando, FL
10.2016 - Current
- Delivered exceptional customer service through ackowledgement, communication and commitment to quality.
- Utilized exceptional communication to connect with customers, assess needs and present solutions.
- Maintained established merchandising standards, including window, sales floor and promotional displays.
- Achieved sales goals and service performance requirements of $[amount] through new customer sales.
- Worked with the management team to implement the proper division of responsibilities.
Education
Associate of Arts - Nursing
Valencia College
Orlando, FL2020
Skills
- Natural leader
- Retail sales
- People-oriented
- Strategic sales knowledge
- Cash handling and management
- Quick learner
- Motivated team player
Timeline
Customer Service Associate
Publix Super Markets Inc
10.2016 - Current
Office Clerk
Riccy's Landscaping Company
09.2015 - 07.2016
Associate of Arts - Nursing
Valencia College
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