Melissa Habar
San Luis Obispo,CA
Summary
Collaborative Product Manager with more than 8 years experience leading cross-functional teams and building problem solving products. Highly skilled in gathering user experience, writing requirements, managing complex technical stacks, communicating with key stakeholders and delivering quality software.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Product Manager
Connexin Software
03.2013 - Current
- Create and maintain Product Roadmap for multiple products
- Established and lead Practice Management agile cross-functional team supporting two distinct Practice Management software systems and their ancillary products
- Lead refinement, sprint planning, quality assurance, Product Owner acceptance and retrospectives
- Communicate timeline and progress towards roadmap products and other deliverables
- Collaborate on Release Management for multiple products
Regional Sales Manager
Connexin Software
06.2012 - 03.2013
- Performed cold calls and outreach to prospects already in pipeline
- Performed product demonstrations
- Created quotes and worked with prospects through contracting process
Training Specialist
Connexin Software
05.2010 - 06.2012
- Trained Pediatric Practice Staff on Medical Billing and Practice Management system
- Presented advanced training at User Group Conferences
Support Specialist
Connexin Software
12.2006 - 03.2010
Office Manager
Patterson And Tedford Pediatrics
05.2008 - 03.2010
- Implemented patient collection policy including Credit Card on file for adjudicated balances
- Collaborated with owners to improve office procedures and to achieve business goals
Billing Office Manager
Patterson And Tedford Pediatrics
06.2007 - 04.2008
- Managed the transition from an outside billing company to internal billing department
- Managed the billing department implementation of an electronic Practice Management system
Front Desk
Patterson And Tedford Pediatrics
12.2006 - 06.2007
- Scheduled patients
- Performed check-in and check-out duties including patient collections
- Handled daily balancing and patient account questions
Education
Bachelor of Science - History
University of The Pacific
Stockton, CA06.2006
Skills
- Agile & Scrum
- Jira
- Figma
- Salesforce CRM Software
- Consumer-centric Storyteller
- Effective Problem Solver
- Process Improvement
- Positioning
- Go to Market Strategy
- Analytics
- Medical Billing
- Practice Management Software
Certification
Pragmatic Institute PMC-VI
Quote
“Any intelligent fool can make things bigger, more complex, and more violent. It takes a touch of genius – and a lot of courage to move in the opposite direction.”
E.F. Schumacher
Timeline
Product Manager
Connexin Software
03.2013 - Current
Regional Sales Manager
Connexin Software
06.2012 - 03.2013
Training Specialist
Connexin Software
05.2010 - 06.2012
Office Manager
Patterson And Tedford Pediatrics
05.2008 - 03.2010
Billing Office Manager
Patterson And Tedford Pediatrics
06.2007 - 04.2008
Support Specialist
Connexin Software
12.2006 - 03.2010
Front Desk
Patterson And Tedford Pediatrics
12.2006 - 06.2007
Bachelor of Science - History
University of The Pacific
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