Summary
Work History
Education
Skills
Timeline
Generic

Melissa Hall

Lawrenceburg,IN

Summary

Accomplished Division VP/PT at Select Rehabilitation, adept in leveraging advanced data analytics for strategic decision-making and operational leadership. Spearheaded initiatives that significantly enhanced productivity and team cohesion, demonstrating exceptional team leadership and critical thinking. Proven track record in fostering robust client relationships and driving sustainable growth.

Work History

Division VP/PT

Select Rehabilitation
  • Identified opportunities to improve business process flows and productivity.
  • Implemented advanced data analytics tools to drive data-driven decision-making across all levels of the organization, leading to better business outcomes.
  • Demonstrated proficient leadership skills to motivate employees and build competent teams.
  • Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
  • Spearheaded organizational restructuring initiatives, streamlining operations and reducing overhead costs.

Regional VP/PT

Tricare Rehabilitation
  • Identified opportunities to improve business process flows and productivity.
  • Launched new products or services in various markets by conducting comprehensive market research studies and tailoring offerings based on customer needs analysis.
  • Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
  • Demonstrated proficient leadership skills to motivate employees and build competent teams.
  • Built high-performance teams through effective recruitment practices focused on competency alignment coupled with ongoing performance management processes.

Area Manager/PT

The Waters of Rising Sun
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.
  • Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
  • Developed comprehensive training programs that equipped employees with the skills necessary for success in their roles.
  • Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
  • Achieved high employee retention rates by creating an inclusive work environment where staff felt valued and supported.
  • Facilitated conflict resolution among team members, promoting open communication and fostering a positive workplace culture.
  • Resolved conflicts promptly to promote positive environment for customers.
  • Optimized staffing levels by closely monitoring workload demands and adjusting schedules accordingly.
  • Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
  • Supervised various locations, enforcing high-quality standards of operation.

PT

Dearborn County Hospital
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Strengthened communication skills through regular interactions with others.
  • Developed and maintained courteous and effective working relationships.

Education

Doctor Of Physical Therapy - Physical Therapy

A.T. Still University/Arizona School of Health Sci
Mesa, AZ
05.2004

Bachelors Of Science/ Minor Psychology - Exercise Science

Indiana University, Bloomington
Bloomington, IN
05.2001

High School Diploma - General Studies

East Central High School
St. Leon Indiana
05.1997

Skills

  • Team leadership
  • Relationship building
  • Decision-making
  • Critical thinking
  • Coaching and mentoring
  • Complex Problem-solving
  • Client relationship building
  • Strategic planning
  • Results-driven
  • Account management
  • Operations management
  • Customer service
  • Process improvement
  • Training and mentoring
  • Presentations
  • Staff development
  • Performance monitoring
  • Corporate communications
  • Customer and employee rapport
  • Performance metrics analysis
  • Partnerships and affiliations
  • Public speaking

Timeline

Division VP/PT

Select Rehabilitation

Regional VP/PT

Tricare Rehabilitation

Area Manager/PT

The Waters of Rising Sun

PT

Dearborn County Hospital

Doctor Of Physical Therapy - Physical Therapy

A.T. Still University/Arizona School of Health Sci

Bachelors Of Science/ Minor Psychology - Exercise Science

Indiana University, Bloomington

High School Diploma - General Studies

East Central High School

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Melissa Hall