Melissa Harrison
Pasco,WA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Secretary
Richland School District
Richland, WA
12.2018 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Created and updated records and files to maintain document compliance.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
- Screened visitors and issued badges to maintain safety and security.
- Created detailed reports summarizing critical data points such as budgets or performance metrics for easy review by upper management.
- Managed filing system, entered data and completed other clerical tasks.
Classroom Paraeducator
Richland School District
Richland, WA
12.2016 - 12.2018
- Promoted a positive classroom environment for 25-30 students by establishing clear expectations and maintaining consistent routines.
- Facilitated smooth transitions between activities during class periods while minimizing disruptions or downtime for students.
- Fostered social-emotional growth in students by modeling appropriate behavior and providing opportunities for peer interaction.
- Maintained accurate records of student attendance, assignments, grades, and behavioral incidents for administrative review if necessary.
Skills
- Verbal and written communication
- Office Administration
- Organization
- Confidentiality understanding
- Digital File Management
- Cross-Functional Communication
- Fast Learner
- Microsoft Office
Timeline
Secretary
Richland School District
12.2018 - Current
Classroom Paraeducator
Richland School District
12.2016 - 12.2018