Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Melissa Henkel

Phoenix,AZ

Summary

Emergency Room Registered Nurse with extensive acute care experience. Skilled in managing critical situations with effective communication and collaboration. Dedicated to enhancing patient recovery through coordinated care and trauma nursing expertise. Recognized for maintaining composure in high-pressure environments.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Emergency Room Registered Nurse

Banner Baywood Medical Center
Mesa, AZ
07.2023 - Current
  • Enhanced Patient Recovery: Facilitated coordinated care to enhance patient recovery rates, ensuring clear communication with healthcare teams.Utilized advanced cardiac life support (ACLS) and basic life support (BLS) techniques during critical interventions.
  • Managed Acute Conditions: Managed care for patients with acute traumas, including cardiac arrests and strokes, providing timely interventions.
  • Prioritized Patient Needs: Assessed and prioritized patient needs to optimize care delivery in a fast-paced emergency department.
  • Assisted in Procedures: Assisted physicians in non-invasive procedures, maintaining patient flow and supporting clinical staff.
  • Strengthened Client Relationships:
    Resolved customer inquiries and strengthened client relationships through effective communication and prompt service.

Emergency Room Registered Nurse

Abrazo Arizona Heart Hospital
Phoenix, AZ
04.2022 - 07.2023
  • Assessed patient needs and prioritized treatment to enhance care delivery.
  • Maintained patient flow while assisting physicians with non-invasive procedures.
  • Responded swiftly to life-threatening situations, ensuring calmness under pressure.
  • Facilitated comfort for patients and families during stressful events, promoting recovery.
  • Coordinated care efforts with physicians and clinical staff to implement interventions effectively.

Office Manager

B & L HVAC Service, Inc.
Phoenix, AZ
03.2012 - 05.2022
  • Resolved customer inquiries promptly, fostering strong client relationships.
  • Reviewed contracts for accuracy before final approval on behalf of company.
  • Processed invoices and managed payments from customers while handling phone calls and emails.
  • Conducted regular one-on-one meetings with employees to provide performance feedback and set priorities.

Education

Associate of Science - Nursing

Maricopa Community Colleges, Gateway Community College
Phoenix, AZ
05-2022

Bachelor of Science - Nursing

University of Illinois At Chicago
Chicago, IL

Skills

  • Acute care expertise
  • Trauma nursing certification
  • Problem-solving skills
  • Multitasking proficiency
  • Team leadership
  • Communication skills
  • Time management

Affiliations

  • RZR owner and lover of outdoor adventures.
  • Kayak and paddle boarding junkie.
  • Mother of four amazing kids that I love spending time with.
  • Wife to my best friend and soul mate.
  • Lover of crime TV shows.

Accomplishments

  • Shared Leadership and Clinical Representative for ED.

Certification

  • Trauma Nurse Core Course Certification

References

References available upon request.

Timeline

Emergency Room Registered Nurse

Banner Baywood Medical Center
07.2023 - Current

Emergency Room Registered Nurse

Abrazo Arizona Heart Hospital
04.2022 - 07.2023

Office Manager

B & L HVAC Service, Inc.
03.2012 - 05.2022

Associate of Science - Nursing

Maricopa Community Colleges, Gateway Community College

Bachelor of Science - Nursing

University of Illinois At Chicago

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Melissa Henkel