MELISSA HERNANDEZ GOMEZ
Clayton,Nc
Summary
Dental Assistant
Caring and hardworking dental assistant knowledgeable about preparing instruments and assisting with diverse procedures. Effortlessly collects and documents patient information for smooth and effective treatments. Experienced with regular dental care and oral surgery support. Answering phone calls and scheduled upcoming appointments accordingly. Taking payments for dental services .
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Champion Orthodontics
Raleigh, NC
06.2024 - 10.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
Dental Assistant/ Front Desk
Carolinas Dentist Garner
Garner, NC
10.2022 - 06.2023
- Set up dental instruments and supplies in alignment with dentist preferences
- Educated patients on proper oral care habits and disease prevention
- Charted patient data and treatment in electronic health records system
- Referred patients for extended services related to orthodontics and oral surgery
- Ensured patients were notified of upcoming appointments.
- Transferred instruments and provided suction during procedures
- Completed fluoride treatments and dental sealants as directed by dentist
- Documented dental and medical history prior to appointment
- Took impressions and X-rays in support of patient evaluation and diagnostic care
- Followed infection-control standards and sanitization protocols to safeguard patients and staff
- Sterilized and disinfected instruments and treatment rooms
- Cleaned and polished removable appliances
- Fabricated temporary restorations and custom impressions from preliminary impressions
- Ordered and monitored dental supplies and equipment inventory
- Recorded dental history and vital signs of patients
- Used various dental instruments to safely and properly clean teeth
- Mixed compounds for cleaning or filling teeth
- Scheduled next appointment.
- Confirmed appointments
- Processed customer payments for services.
Oral Surgery Assistant
Lake Pine oral surgery
Cary, Nc
10.2021 - 10.2022
- Sterilized instruments and set up surgical rooms for specific dental procedures and oriented patients with reassurance and calm confidence
- Read and notated monitor readings from procedures, maintained awareness of emergency situations, and responded professionally according to patient needs
- Stocked trays with bonding agents, supplied bone grafting and collagen membrane materials, and assisted in procedures
Dental Assistant/Front Desk
Elite smiles
US
03.2021 - 10.2021
- Transferred, retracted, and prepared instruments for dental procedures
- Prepared and sterilized dental equipment before procedures
- Booked appointments and tracked check-ups for assigned patients
- Provided chair-side assistance during periodontal, preventive, and operative dental procedures
- Monitored inventory to track consumable usage and maintain supply levels
- Completed periodic x-rays of erupted, impacted and unerupted teeth to assess the need for further interventions
- Ordered and monitored dental supplies and equipment inventory
- Assisted dentists with conducting procedures such as extractions and root canals
Education
High School Diploma -
NC Dental U
Wake Forest, NCHigh School Diploma -
Middle creek high school
Apex, NCSkills
- Multitasking
- Surgical room setup
- X-ray patients
- Instrument preparation
- Sanitation protocols
- Equipment sterilization
- Patient recovery support
- Prepare instruments
- Procedure monitor tracking
- Dental procedure preparation
- Appointment confirmation
- Patient records gathering
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Champion Orthodontics
06.2024 - 10.2024
Dental Assistant/ Front Desk
Carolinas Dentist Garner
10.2022 - 06.2023
Oral Surgery Assistant
Lake Pine oral surgery
10.2021 - 10.2022
Dental Assistant/Front Desk
Elite smiles
03.2021 - 10.2021
High School Diploma -
NC Dental U
High School Diploma -
Middle creek high school