State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
Tazeen Pistawala
Certified Nursing Assistant(CNA)
Skokie,IL
Summary
Overview
2
years of professional experience
1
Certification
Work History
Dr Humayun
Front Desk Receptionist
12.2023 - Current
Job overview
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
- Scheduled, coordinated and confirmed appointments and meetings.
- Handled assignments independently with good judgement and critical thinking skills.
- Resolved customer problems and complaints.
- Operated multi-line telephone system to answer and direct high volume of calls.
Boost Mobile Store
Sales Associate
03.2022 - 04.2023
Job overview
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed efficient cash register operations.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Recommended complementary purchases to customers, increasing revenue.
Education
Nims UniversityIndia
Masters in Optometry from Optometry
10.2014
University Overview
Aditya Jyot Institute of Optometry India
Bachelor of Science from Optometry
06.2012
University Overview
Skills
- Patient Assessment
- Mobility Assistance
- Vitals Monitoring
- Infection Control
- Basic Life Support
- Electronic Recordkeeping
- Care Plan Implementation
- Data Collection
- Dressing Assistance
- Patient Care
- Patient Evaluations
- Patient Observation
- Patient Positioning
- CNA Certification
- Patient Assessments
- CPR Certification
- Multitasking Abilities
- Patient Management
- Medical Office Administration
- Direct Patient Care
- Empathy and Compassionate Care
- Outpatient Care
- Active Listening
- Relationship Building
- Patient Care Quality
- Teamwork and Collaboration
- Multitasking
- Case Management
- Medical Records Management
- Activities of Daily Living ADL Support
- Room Cleaning and Restocking
- Office Management
- Time Management
- Staff Management
- Hospitality Service
- Microsoft Office
- Front Desk Reservations
- Front Desk Operations
- Issue Handling
- Patient Referral
- Manage Files
- Answer Telephone Calls
- Proper Waste Disposal
Accomplishments
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of 8 staff members.
- Achieved certificate by completing BNAT with accuracy and efficiency.
Certification
- CNA - Certified Nurse Assistant
Languages
English
Professional Working
Urdu
Professional Working
Hindi
Professional Working
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Attachment is the great fabricator of illusions; reality can be attained only by someone who is detached.
Timeline
Front Desk Receptionist
Dr Humayun
12.2023 - Current
Sales Associate
Boost Mobile Store
03.2022 - 04.2023
Nims University
Masters in Optometry from Optometry
Aditya Jyot Institute of Optometry
Bachelor of Science from Optometry