Meredith Douty
Denver,CO
Summary
Compassionate Dental Hygienist delivering comprehensive patient care through effective communication and trust-building. Leveraging health services management experience and U.S. Air Force service to ensure meticulous attention to detail and high-quality care. Eager to enhance a dental team focused on empathetic patient education and holistic preventive strategies.
Overview
7
7
years of professional experience
6
6
Certifications
Work History
Front Desk Receptionist
Wynkoop Dentistry
Denver, CO
04.2022 - 04.2023
- Managed patient appointments to include scheduling, intake, and discharge.
- Coordinated insurance verification, billing, and collections.
- Managed patient correspondence via phone call, email, and paid postage.
- Created, updated, and modified records within patient databases.
- Assisted with regular office administrative duties including cleaning and organization.
- Demonstrated excellent skills in providing patient care and customer service, addressing concerns effectively.
Administrative assistant
Front Range Clinic
Denver, CO
03.2021 - 03.2022
- Managed an intake of 100+ patients weekly.
- Delivered effective customer service and administrative support with professionalism.
- Verified patient health insurance information and input it into the computer system.
- Prepared and stored Urinalysis samples in a safe and effective way.
- Performed open and closing duties after having received the trust of management.
Front Desk Receptionist
Alamogrodo Physical Therapy
Alamogordo, New Mexico
08.2020 - 01.2021
- Greeted patients warmly, creating a welcoming atmosphere that encouraged engagement.
- Collected payments from patients, ensuring accurate documentation according to established protocol.
- Scheduled, rescheduled, or canceled appointments for patients.
- Addressed patient concerns with empathy, resolving issues promptly to enhance patient satisfaction.
- Verified patients' insurance coverage and deductibles.
Health Services Management Apprentice
United States Air Force
Alamogordo, New Mexico
01.2016 - 03.2020
- Lead Defense Travel System program for TRICARE Prime Beneficiaries.
- Managed medical records for efficient retrieval and compliance in Medical Treatment Facility
- Analyzed processes and collaborated on improvements to streamline operations
- Trained staff and identified safety issues to enhance unit safety standards
- Developed and promoted professional customer service strategies to enhance client interactions.
Education
Associate of Applied Science - Dental Hygiene
Community College of Denver
Denver, CO05-2026
Skills
- Appointment scheduling
- Patient assessment
- Patient care
- Medical record management
- Office administration
- Data entry
- Process improvement
Certification
Registered Dental Hygienist
Timeline
Front Desk Receptionist
Wynkoop Dentistry
04.2022 - 04.2023
Administrative assistant
Front Range Clinic
03.2021 - 03.2022
Front Desk Receptionist
Alamogrodo Physical Therapy
08.2020 - 01.2021
Health Services Management Apprentice
United States Air Force
01.2016 - 03.2020
Associate of Applied Science - Dental Hygiene
Community College of Denver