Melissa Herrera
Summary
Enthusiastic, caring, and cooperative professional with a strong foundation in customer service, aiming to apply interpersonal skills to positively impact individuals in a supportive role.
Overview
7
7
years of professional experience
Work History
BB2 Tester/Assembler
Miller Electric
09.2020 - Current
- Maintained safe and clean working environment by complying with procedures, rules, and regulations
- Assisted in developing inspection and testing protocols.
- Assisted in training new assemblers on assembly techniques and processes
- Met production goals by efficiently managing time while working on the assembly line
- Performed quality control checks on finished products to ensure adherence to specifications
- Cross-trained to different assembly lines and divisions when needed.
DELI ASSOCIATE
Meijer
01.2020 - 09.2020
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Provided support during busy periods by quickly stepping into different roles within the deli department as needed.
GARMENT SORTER
Aramark
09.2019 - 11.2019
- Participated in ongoing training to enhance own job skills and knowledge
- Worked with coworkers to complete tasks
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
Stocker
Walmart
06.2017 - 03.2019
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Greeted customers and directed to requested products.
Education
HIGH SCHOOL DIPLOMA -
Appleton East High School
Appleton, WI06.2019
Skills
- Multitasking and Organization
- Honesty and Integrity
- Attention to Detail
- Motivated Team Player
- Safety Procedures
- Customer Assistance
- Staff Training
- Patience
- Communication
- Problem-solving
Additional Information
Caretaker
Dec. 2023-Jan. 2024
- Took time off to care for a sick family member, managing tasks such as daily care, appointments, communication with doctors and family members, and estate planning
Languages
Spanish
Native or Bilingual
Timeline
BB2 Tester/Assembler
Miller Electric
09.2020 - Current
DELI ASSOCIATE
Meijer
01.2020 - 09.2020
GARMENT SORTER
Aramark
09.2019 - 11.2019
Stocker
Walmart
06.2017 - 03.2019
HIGH SCHOOL DIPLOMA -
Appleton East High School