Melissa Hicks
Amarillo,TX
Summary
I am a hardworking and dependable worker. I strive to learn and know my job completely and preform it well. I am very organized and able to multitask under pressure.
Overview
15
15
years of professional experience
Work History
Picker/ Stower
Amazon
Amarillo, TX
09.2022 - 05.2023
- Received and processed customer orders for merchandise in a timely manner.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
Strategic Processor/ Mutual Distribution Processor
AIG
Amarillo, TX
08.2017 - 09.2022
- Review clients information and process their request in a timely and accurate manner.
- Reviewed clients request and completed the required research to ensure all requirements were met.
- Worked in different queues/work types seamlessly and accurately to make sure to follow company and federal policies while focusing on the client and their need.
Lead Sales Associate
Dollar General Market
Amarillo , TX
09.2016 - 08.2017
- Greeted customers and provided product information.
- Assisted with the training of new sales associates.
- Provided customer service to ensure satisfaction.
- Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
Proof Operator
Amarillo National Bank
Amarillo, TX
08.2008 - 08.2017
- Would process and encode transactions made by client to ensure deposits were made correctly.
- Make corrections to account as needed.
- Verify that teller internal transactions are balanced.
Education
High School Diploma -
Amarillo High School
Amarillo, TX05.2007
Skills
- Order Preparation
- Data Entry
- Attention to Detail
- Document Review
- Multitasking and Organizing
- Customer Service
Timeline
Picker/ Stower
Amazon
09.2022 - 05.2023
Strategic Processor/ Mutual Distribution Processor
AIG
08.2017 - 09.2022
Lead Sales Associate
Dollar General Market
09.2016 - 08.2017
Proof Operator
Amarillo National Bank
08.2008 - 08.2017
High School Diploma -
Amarillo High School
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