Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Melissa Higgins

Waterville

Summary

I have worked for Dignity Care/Damascus home care for 8 years as a PSS worker. And as of recently, I have begun a new position as a Field Supervisor. As a field supervior i'm highly effective at operating with minimal input and accomplishing project objectives according to timeline requirements. Sets up operations, manages sites and maximizes team performance. Hardworking employee with client caregiving experience, multitasking, and time management abilities. Devoted to giving every client a positive and memorable experience.

Overview

8
8
years of professional experience

Work History

Field Supervisor

Damascus Home Care LLC
Holden
05.2025 - Current

I went and did employee orientation and went over ADLs and IADLs as well as using our app for logging in and filling out our tasks. Also went over banking info.

PSS

Damascus Home Care LLC
Holden
08.2017 - Current
  • Developed individualized service plans that addressed the client's specific needs.
  • Provided emotional support to clients during difficult times.
  • Participated in continuing education programs related to job responsibilities.

Education

Associate of Applied Science - Medical Secretary

KVCC
Fairfield, ME
06-1996

Skills

  • Employee training
  • Emotional support
  • Patient care
  • Personal hygiene assistance
  • Patient-centered standards

Accomplishments

I have been trained in Mental Health First Aid USA, as well as De-escalation for Caregivers, and Treatment options for Mental Health.

Timeline

Field Supervisor

Damascus Home Care LLC
05.2025 - Current

PSS

Damascus Home Care LLC
08.2017 - Current

Associate of Applied Science - Medical Secretary

KVCC
Melissa Higgins