Melissa J. Hill
2685 Worden St., Muskegon,MI
Summary
Skilled Mortician experienced in body handling and preparation. Works closely with family members to carry out last wishes. Detail-oriented, thorough and caring.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Assistant Teacher
Discovery School
08.2024 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Completed daily reports, meal count sheets, and attendance logs.
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
Curbside Shopper
Meijer
09.2023 - Current
- Use hand held scanning device to pick order and place in holding area
- Expedited order processing by swiftly locating and gathering requested products from the store shelves.
- Ensured safety and quality control by double-checking orders before delivering them to customers'' vehicles.
- Timed : must meet 100 items/hr.
Child Care Assistant
St. Matthew Lutheran Church
06.2019 - 09.2023
- Direct care of children ages infant to 4 years old
- Enhanced children''s emotional well-being by creating a nurturing and supportive environment.
- Promoted early literacy development by reading engaging stories and implementing age-appropriate activities.
- Ensured physical safety of children by closely supervising during indoor and outdoor playtime.
Wellness Coordinator
Robbinswood Assisted Living Center
10.2018 - 01.2023
- Direct care with residents
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted patients with daily living activities, promoting independence and dignity.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Teacher Assistant
Orchard View Schools-Head Start
08.2021 - 06.2022
- Preschool Assistant to several classrooms
- Enhanced student engagement by incorporating interactive activities and hands-on learning experiences.
- Collaborated with lead teachers to develop and implement age-appropriate curriculum for preschoolers.
- Established a nurturing classroom environment that promoted inclusivity, emotional well-being, and social development.
Sales Associate
Younkers
06.2016 - 08.2018
- Received and processed cash and credit payments for in-store purchases
- Placed special merchandise orders for customers
- Shared product knowledge with customers while making personal recommendations
- Demonstrated that customers come first by serving them with a sense of urgency
- Worked as a team member to provide the highest level of service to customers
- Maintained friendly and professional customer interactions.
Direct Care Worker
Chestnut Fields Retirement
03.2018 - 07.2018
- Direct care of residents
- Enhanced patient well-being by providing compassionate and individualized care tailored to their specific needs.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
Reading Tutor
AmeriCorps/Reading Corps
08.2015 - 08.2016
- Monitored student progress closely, adjusting tutoring techniques as needed to maximize results.
- Evaluated student performance using formal assessments, guiding the development of effective tutoring strategies based on results.
- Collaborated with teachers to identify areas of improvement for struggling readers, resulting in personalized tutoring sessions.
Funeral Director/Embalmer
Crandell Funeral Homes, Inc
09.2005 - 03.2015
- Offered comfort to bereaved family members and friends
- Addressed all client questions and requests for information relating to funeral services and pricing
- Processed death certificates in a timely and accurate manner
- Removed the deceased from the place of death and transported to the funeral home
- Completed embalming with Champion products
- Casketed and cosmeticized the deceased in preparation for visitations and burials
- Logged in and arranged floral arrangements
- Set up and take down of chapel for visitations and services
- Assisted at funeral services in funeral home, churches and other locations
- Led and directed graveside services.
Unit Coordinator : ICU
Hackley Hospital
07.1998 - 08.2004
- Order entry
- Improved patient care by efficiently coordinating and scheduling medical appointments, tests, and procedures.
- Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
Receptionist
Dr.Hikmet Sipahi, MD
07.1992 - 07.1996
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Education
Bachelor of Science - Social Work
Capella University
2027
Associate of Applied Science - General Studies
Muskegon Community College
01.2007
Certificate -
Worsham College of Mortuary Science
01.2005
Skills
- Funeral Director (10 years)
- Communication skills
- Organizational skills
- Customer service
- Medical terminology
- Order entry
- Mortuary operations
- Embalming techniques
- Compassionate communication
- Funeral home services
- Early Childhood Education
- Childcare / Infant Care
- CPR
- Preschool experience
- Classroom experience
Certification
- Funeral Director License
- Embalming License
- Child Development Associate Certification
- CPR
Timeline
Assistant Teacher
Discovery School
08.2024 - Current
Curbside Shopper
Meijer
09.2023 - Current
Teacher Assistant
Orchard View Schools-Head Start
08.2021 - 06.2022
Child Care Assistant
St. Matthew Lutheran Church
06.2019 - 09.2023
Wellness Coordinator
Robbinswood Assisted Living Center
10.2018 - 01.2023
Direct Care Worker
Chestnut Fields Retirement
03.2018 - 07.2018
Sales Associate
Younkers
06.2016 - 08.2018
Reading Tutor
AmeriCorps/Reading Corps
08.2015 - 08.2016
Funeral Director/Embalmer
Crandell Funeral Homes, Inc
09.2005 - 03.2015
Unit Coordinator : ICU
Hackley Hospital
07.1998 - 08.2004
Receptionist
Dr.Hikmet Sipahi, MD
07.1992 - 07.1996
Associate of Applied Science - General Studies
Muskegon Community College
Certificate -
Worsham College of Mortuary Science
Bachelor of Science - Social Work
Capella University
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