PAIGE HILLIARD
South Holland,IL
Summary
Dedicated leader with proven ability to motivate teams to achieve operational excellence. Adept at providing exceptional customer service to support customer loyalty and satisfaction. Skilled in training and developing team members to reach their highest potential.
Overview
8
8
years of professional experience
Work History
Quality Control Clerk
Aramark
Chicago, IL
05.2024 - Current
- Processed accurate and timely transactions for inbound/outbound product orders, ensuring high standards of quality control and efficiency.
- Conducted comprehensive quality assurance checks to verify the accuracy of orders, including Train Provisioning Solution (TPS) services, where applicable.
- Delivered exceptional customer service to both internal and external Amtrak customers and client partners, ensuring satisfaction, and fostering positive relationships.
- Collaborated with team members and other departments to resolve issues and optimize the order fulfillment process.
- Maintained meticulous records of all transactions and QA findings, adhering to company standards and policies.
- Provided support in managing and tracking inventory, ensuring that stock levels and product availability were consistently monitored.
Shift Supervisor
Target
Chicago, IL
05.2022 - Current
- Demonstrated ability to manage a team of employees and ensure successful shift operations
- Managed store closing and opening procedures to ensure safety and security
- Assisted customers with inquiries, orders and complaints in a timely manner
- Held team members accountable during shift by effectively coaching to improve performance
- Managed inventory levels and minimized loss, following company systems and guidelines
Shift Supervisor
CVS HEALTH
Chicago, IL
11.2019 - 05.2022
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints
- Establish and implement policies, goals, objectives, and procedures for their department
- Keep records of purchases, sales, and requisitions
- Review inventory and sales records to prepare reports for management and budget departments
- Demonstrated ability to manage a team of employees and ensure successful shift operations
Crew Member
WENDY'S
Bolingbrook, IL
03.2017 - 11.2019
- Serve customers in eating places that specialize in fast service and inexpensive carry-out food
- Coordinated with other crew members to complete assigned tasks quickly and effectively
- Demonstrated excellent communication skills when dealing with customer inquiries and complaints
Education
High School Diploma -
Plainfield Central High School
Plainfield, IL12.2018
Skills
- Teamwork
- Leadership
- Problem solving
- Communication
- Staff management
- Employee performance monitoring
- Guest satisfaction
Timeline
Quality Control Clerk
Aramark
05.2024 - Current
Shift Supervisor
Target
05.2022 - Current
Shift Supervisor
CVS HEALTH
11.2019 - 05.2022
Crew Member
WENDY'S
03.2017 - 11.2019
High School Diploma -
Plainfield Central High School
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