Melissa Hodge

• Provide administrative support to General Manager, Director of Golf, Director of Sales, and Comptroller, including filing, typing, copying, scanning, writing, and distributing emails, corresponding memos, letters, faxes, and forms
• Maintain contact and inventory lists, and updated office policies and procedures
• Organize payables and employee records for accounting department
• Assist with organizing and implementing over 120 tournaments, group outings, and special events
• Complete Payroll and Onboarding for all employees.

Played a key role in delivering administrative assistance for the division's daily activities, including answering calls, welcoming guests, producing regular correspondence, and receiving, sorting, and distributing mail

• Coordinated, processed, and monitored orders, requisitions, and reimbursements
• Calendar Management for 12 Faculty Members
• Project Management
• Tracked inventories and oversaw purchasing of office supplies
• Offered backup assistance to IT staff members
• Leveraged University Define and PeopleSoft systems to process purchasing transactions, payments for trips, reimbursements, and tuition
• Directed travel and agendas for interviews of faculty positions and post-doctoral students
• Responsible for onboarding process for all new employees
• Maintained 235 faculties, students, and staff’s credentialing, and licenses
• Crafted business cards ordered new badges, and lab coats, as well as organized new student orientation, and gathered information packets
• Placed orders and maintained lab equipment and supplies according to appropriate procedures
• Improved productivity by maintaining and scheduling staff calendars
• Facilitated faculty and guests by organizing domestic and international travel arrangements, meals, seminars, interviews, and reception activities
• Successfully planned and orchestrated events for graduations, retirements, and special recognitions and awards
• Earned promotion and became Senior Administrative Associate within three months.

• Planned, communicated, and disseminated information with team members using company tools and technology
• Guaranteed customers receive excellent service by promptly processing online orders and in-store replenishment supplies
• Adhered to company's standards and best practices
• Reviewed and assessed workforce needs by steering team members
• Advocated and implemented all Kohl's customer care initiatives
• Provided top-notch customer service while promoting the company’s 'Yes We Can' culture
• Coordinated with team members to make $1M in ship from store sales, the highest in the Region.

• Provided expert-level administrative assistance to sales and distribution center managers/supervisors
• Performed receptionist duties, such as welcoming visitors, answering/screening calls, copying, and laminating
• Crafted memos, letters, and other correspondence
• Utilized BASIS System to execute reports, look up outlet information, and process orders on daily basis
• Developed presentations for internal and external audiences
• Printed and uploaded job opportunity postings and information on open requests
• Arranged onboarding and orientation sessions for new employees
• Prepared check requests, researched payments, and processed AP invoices
• Executed cashiering and pre-settlement tasks
• Examined and confirmed each driver's final day's documentation
• Oversaw Driver Over and Short research and resolution
• Conducted cashiering tasks and verified settlement of Fed-Ready deposit status
• Guaranteed security of route cash
• Validated appropriate use of cash drop log
• Organized catering and conference room setup for employee/facility functions
• Served as Inventory clerk/Backup Support to payroll for two distribution centers.

• Delivered assistance to 24 pharmacy residents, seven faculty members, and division head of the pharmacotherapy department
• Established all video connections distance education classes, meetings, and presentations
• Developed all faculty, students, and class schedules Prepared documents in electronic format, including itineraries, schedules, and presentations utilizing Microsoft Word, Excel, and PowerPoint
• Acquired and managed office, answered multi-line phone, welcomed guests, and oversaw US and express mail for office
• Coordinated event planning for graduations, retirements, and other honors and recognitions
• Planned itinerary and travel arrangements for faculty and post-doctoral student interviews
• Inserted data for new students, grades, and updated correct information in Blackboard system
• Ordered and maintained lab equipment and supplies according to appropriate procedures
• Utilized University Define and PeopleSoft systems to process payments for trips, reimbursements, and tuition
• Promoted from position of Administrative Assistant to Administrative Associate for displaying excellent performance in six months.