Dora Garza
Laguna Vista,TX
Summary
Experienced RN Case Manager with background in providing high-quality patient care and effective case management. Strengths include strong decision-making skills, efficient coordination of care plans, and effective communication with multidisciplinary teams. Previous work has demonstrated significant impact on improving patient outcomes through the development and implementation of comprehensive care strategies.
Overview
2
2
years of professional experience
Work History
RN Case Manager
Monogram Health
Brentwood , TN
07.2023 - Current
- Communicated regularly with family members regarding patient care needs and progress toward goals.
- Provided emotional support and counseling to patients dealing with chronic illness or end-of-life issues.
- Assessed patient's physical, mental, and psychosocial health status to develop individualized care plans.
- Monitored and evaluated effectiveness of treatment plans and interventions.
- Collaborated with physicians, nurses and other healthcare professionals to ensure optimal patient outcomes.
- Facilitated referrals to community resources for additional support services.
- Maintained accurate documentation of patient progress in the electronic health record.
- Conducted monthly interdisciplinary team meetings to review case management activities for assigned caseloads.
- Educated patients on disease prevention strategies, wellness promotion techniques and lifestyle modifications.
- Identified high-risk cases requiring intensive monitoring or specialized interventions.
- Reviewed clinical data including lab results, radiology reports and vital signs to assess appropriateness of treatments.
- Participated in quality improvement initiatives related to case management processes.
- Actively participated in multidisciplinary rounds discussing complex cases with members of the healthcare team.
- Ensured compliance with regulatory standards concerning utilization review, ethical decision making and legal aspects of case management practice.
- Facilitated transitions between levels of care through effective coordination of resources within a managed care environment.
- Researched new technologies available for improved delivery of healthcare services.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
- Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
RN Case Manager
Home Care Dimensions
McAllen , TX
02.2023 - 07.2023
- Communicated regularly with family members regarding patient care needs and progress toward goals.
- Provided emotional support and counseling to patients dealing with chronic illness or end-of-life issues.
- Assessed patient's physical, mental, and psychosocial health status to develop individualized care plans.
- Provided direct nursing care such as wound dressing changes, IV therapy, medication administration and patient education.
- Monitored and evaluated effectiveness of treatment plans and interventions.
- Collaborated with physicians, nurses and other healthcare professionals to ensure optimal patient outcomes.
- Maintained accurate documentation of patient progress in the electronic health record.
- Conducted weekly interdisciplinary team meetings to review case management activities for assigned caseloads.
- Educated patients on disease prevention strategies, wellness promotion techniques and lifestyle modifications.
Education
Bachelor of Science - Nursing
UT Arlington
Arlington, TX08-2025
Associate of Science - Nursing
Coastal Bend College
Beeville, TX05-2022
Skills
- Community Resources
- Palliative Care
- Utilization review
- Medication Management
- Quality Improvement
- Cultural competence
- Insurance knowledge
- Care Coordination
- HIPAA Compliance
- Healthcare regulations
- Clinical assessment
- Documentation
- Patient Examination
- Chronic Disease Management
- Infection Control
- Vitals monitoring
- Case Management
- Needs Assessment
- Direct Patient Care
- Wound Care
- Medical Recordkeeping
- Patient Condition Monitoring
- Patient consultation
- Multitasking
- Electronic Health Records
- Health Promotion
- Organizational Skills
- Reliability
- First Aid
- Analytical Skills
- Interpersonal Skills
- Self Motivation
- Physical Assessment
- Compassionate and Caring
- Clear Patient Communication
- Team Collaboration
- Patient Advocacy
- CPR/AED
Languages
Spanish
Professional
Accomplishments
- Received recognition from TX-2 POD leadership in the first quarter for great patient care, documentation turnaround time, and teamwork.
Timeline
RN Case Manager
Monogram Health
07.2023 - Current
RN Case Manager
Home Care Dimensions
02.2023 - 07.2023
Bachelor of Science - Nursing
UT Arlington
Associate of Science - Nursing
Coastal Bend College
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