Melissa Holman
Edmonds,WA
Summary
Experienced, empathetic, and adaptable Certified Medical Assistant with two decades of practical, direct patient care experience across pediatric to geriatric demographics. Proficient in managing clinical and administrative responsibilities, possessing strong interpersonal communication skills, adept at maintaining organizational efficiency, and capable of working independently and as part of a team. Demonstrated ability as a critical thinker and communicator, committed to acquiring new competencies and embracing fresh challenges, acknowledged for delivering personalized, safe, and high-quality healthcare, exhibiting exceptional customer service skills, and social and cultural perceptiveness.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Evergreen Health
08.2024 - Current
- Patient Intake and Vitals
- Perform blood draws and finger stick blood collection
- Administer Injections
- Administer Medications
- Nebulizer Treatment Administration
- Perform Ear Lavage
- Perform nasal & throat swabs for Covid/RSV/Flu and Strep testing
- POCT glucose, mononucleosis, urinalysis, and pregnancy testing
- Perform 12-Lead EKG
- Ace wrapping and splinting
- Wound cleaning and care
Certified Medical Assistant
University of Washington Medical Center - NW Hospital Campus
01.2024 - Current
- Assistance in Patient Transportation
- Conduct point-of-care testing, including glucometer testing for diabetic patients
- Demonstrate teamwork to facilitate the smooth management of the surgical unit to ensure effective coordination of patient care
- Maintain cleanliness, organization, and stock of procedure rooms and medical equipment
- Perform thorough cleaning and disinfection of endoscopes
- Prepare procedure rooms, equipment, and endoscopes for medical procedures
- Provide support to nursing staff in patient intake procedures and the recording of vital signs
- Support providers during bronchoscopy, endoscopy
- Clean and maintain surgical instruments according to cleaning and disinfection protocols
- Lab specimen processing & handling
- Medical Procedure Assistance
- Medication refills
- Optimize clinic operations using time management, organization, and collaboration with my provider and care team
- Perform 15-lead EKG
- Point-of-Care Testing
- Sterile and non-sterile procedure set up
- Vital Signs
Senior Medical Assistant
Swedish Medical Group
06.2017 - 01.2024
- Patient intake and obtaining vital signs
- Clinical supply ordering
- Medical procedure setup and assisting: Colposcopy, LEEP, Endometrial Biopsies, Endometrial Ablations, Hysteroscopy, Polyp removal, Incision & Drainage, Circumcision, and Birth Control Procedures
- Autoclave and Trophon for disinfection
- Perform point-of-care testing: Urinalysis and pregnancy testing
- Precepting and mentoring Medical Assistant students and externs
- Preparing and administering injections: Immunizations, Depo Provera, RhoGAM, Toradol
- Proactively collaborate with healthcare providers to anticipate and fulfill all needs, ensuring smooth appointment processes
- Relay pre-surgical instructions and information to patients
- Utilize, update, and maintain Electronic Medical Records (EPIC)
Certified Medical Assistant
The Everett Clinic
07.2016 - 11.2016
- Appointment scheduling and patient care coordination
- Cleaned and maintained medical equipment following procedures
- Clinic patient flow management
- Electronic medical records (EPIC)
- Injection administration
- Intake and vital Signs
- Medical procedure setup and assisting: Colposcopy, LEEP, Endometrial Biopsies, Birth Control Procedures
- Patient education about medications, procedures, and physicians' aftercare instructions
- Point of Care testing - Urinalysis, Urine pregnancy, Vaginitis swabs
- Prepare treatment rooms for patients by cleaning surfaces, restocking supplies, and setting up appropriate equipment
- Prescription refills and prior authorizations
Certified Medical Assistant
Seattle Children's Hospital
07.2011 - 07.2016
- Administer Injections: Immunizations, Depo Provera, Depot Lupron, Testosterone
- Blood draws & finger stick blood collection
- Centrifuge operation and lab specimen processing
- Electronic Medical Records (EPIC & Cerner)
- Execute point-of-care testing: HbA1c, glucose testing, urine microalbumin, urine pregnancy, and urinalysis testing
- Gynecologic procedure setup and assisting
- Manage and maintain smooth clinic flow
- Obtained external medical records and documents to ensure worthwhile appointments
- Patient insulin pump & glucometer downloading for provider review
- Patient intake and vital signs
- Performed 15-lead EKGs
- Prepared patient treatment rooms by disinfecting surfaces, restocking supplies, and gathering the necessary equipment for each visit type
Certified Medical Assistant
Swedish Medical Group
08.2009 - 07.2011
Certified Medical Assistant
Seattle Children's Hospital
07.2007 - 08.2009
Medical Assistant
Aradia Women's Health Center
01.2005 - 01.2007
Medical Assistant Externship
Pacific Medical Center
06.2004 - 07.2004
Education
Some College (No Degree) - Health And Human Services
Western Governors University (WGU)
Some College (No Degree) - Human Development
Washington State University (WSU)
Diploma - Medical Assisting
Bryman College
06.2004
Skills
- Active Listening
- Anticipate provider needs
- Customer Service
- Direct patient care
- Flexible
- HIPAA Compliant
- Medical Data Entry
- Medical Procedure Assistance
- Problem-solving
- Strong attention to detail
- Teamwork & Collaboration
- Time Management
- Administer Injections
- Autoclave use and maintenance
- Blood Draws & Finger Sticks
- Centrifuge
Certification
- Basic Life Support-American Heart Association, #255413888172, 10/01/26
- Medical Assistant Certification Washington State Department of Health, #CM60374272, 05/17/26
- Medical Assistant Certification American Association of Medical Assistants, #2413678, 05/31/29
- Mental Health First Aid Certification - National Counsel for Mental Wellbeing, 02/17/25
- Food Handlers Permit - Snohomish County Health Department, #1187M33CV9L01H25, 06/27/25
- MAST 12 Certification, #121016128, 01/01/29
References
Available upon request.
Timeline
Certified Medical Assistant
Evergreen Health
08.2024 - Current
Certified Medical Assistant
University of Washington Medical Center - NW Hospital Campus
01.2024 - Current
Senior Medical Assistant
Swedish Medical Group
06.2017 - 01.2024
Certified Medical Assistant
The Everett Clinic
07.2016 - 11.2016
Certified Medical Assistant
Seattle Children's Hospital
07.2011 - 07.2016
Certified Medical Assistant
Swedish Medical Group
08.2009 - 07.2011
Certified Medical Assistant
Seattle Children's Hospital
07.2007 - 08.2009
Medical Assistant
Aradia Women's Health Center
01.2005 - 01.2007
Medical Assistant Externship
Pacific Medical Center
06.2004 - 07.2004
- Basic Life Support-American Heart Association, #255413888172, 10/01/26
- Medical Assistant Certification Washington State Department of Health, #CM60374272, 05/17/26
- Medical Assistant Certification American Association of Medical Assistants, #2413678, 05/31/29
- Mental Health First Aid Certification - National Counsel for Mental Wellbeing, 02/17/25
- Food Handlers Permit - Snohomish County Health Department, #1187M33CV9L01H25, 06/27/25
- MAST 12 Certification, #121016128, 01/01/29
Some College (No Degree) - Health And Human Services
Western Governors University (WGU)
Some College (No Degree) - Human Development
Washington State University (WSU)
Diploma - Medical Assisting
Bryman College
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