Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Hough

Plainview,New York

Summary

Accomplished Program Manager with a strong background at JPMorgan Chase & Co., adept at addressing intricate challenges within technology and trading sectors. Demonstrated success in leading cross-functional teams to drive strategic initiatives that improve compliance and optimize governance frameworks. Expertise in budget management and stakeholder engagement enhances operational efficiency and fortifies organizational resilience.

Overview

25
25
years of professional experience

Work History

Program Manager - Technology and Cyber Security

GSR Markets
New York, NY
05.2023 - 02.2025
  • Responsible for developing, implementing, and overseeing an organization's cyber security strategy, ensuring the protection of IT systems, networks, and data from cyber threats by identifying vulnerabilities, managing risks, and leading a team of security professionals to maintain compliance with industry standards and regulations.
  • Led cross-functional teams in the successful delivery of strategic programs, aligning initiatives and priorities, ensuring operational efficiency, and on-time delivery to the business while managing risk and communication effectiveness with the shareholders.
  • Collaborated with internal stakeholders, such as developers, business leads, and legal team members, to ensure compliance with applicable laws and regulations pertaining to digital assets.
  • Created policies and procedures for access management, data security, incident response plans, and disaster recovery to protect the organization's digital assets from cyber threats.
  • Conducted risk assessments and identified potential threats to the organization's IT infrastructure. Manage external relationships with external auditors and regulators to ensure the organizations controls are sound.

Executive Director - Program Manager Macro Tech

JPMorgan Chase & Co
New York, NY
02.2019 - 05.2022
  • Infrastructure modernization program manager - lead and oversee complex projects, ensuring successful migration and transformation of applications to the AWS cloud, aligning with business goals, and industry best practices. Managed an end-to-end program roadmap to ensure the successful delivery of projects from various lines of business by establishing clear timelines, resource requirements, and transparent communications.
  • Manage the Macro Tech infrastructure budget alongside leadership staff to ensure sustainable annual growth of business priorities and budget constraints. Well-established track record of performing on target, year on year.
  • Program Manager - Collaborated with the Commodities business to create a new Physical Gas Trading Program. Managed the technology life cycle of gas trading, from scheduling to risk management and compliance, ensuring efficient operations within the physical gas market. Work closely with internal stakeholders, such as traders, analysts, schedulers, and members of the middle office team, to optimize and enhance the team's approach to the physical markets.
  • Governance: define the governance framework, manage stakeholders, and proactively address issues to maintain alignment with business priorities. Effectively communicate with, and manage the expectations of, stakeholders, resource managers, and project teams. Coordinated the integration of multiple projects within the program, ensuring cohesive progress. Track program progress against key performance indicators (KPIs), identify issues, and report on performance to stakeholders. Conduct regular meetings with team members to review progress and address any issues or concerns. Identify opportunities for improvement in program governance and implementation, implementing changes to enhance effectiveness.

VP - Project Manager & Business Analyst

JPMorgan Chase & Co
New York, NY
04.2009 - 02.2019
  • Electronic Market Making - Program Manager - Managed complex projects related to Equities Electronic Market Making activities, managed budgets, ensured compliance with regulatory controls, and effectively communicated with internal and external stakeholders. Successfully managed and worked with a cross-functional team to implement MiFID II reporting requirements in the trading platform, minimizing disruption to business operations. Implemented collocation strategies for low-latency market access and big data storage for analytics.
  • Equities Derivatives Project Manager - manage projects related to equity derivatives, ensuring successful implementation of initiatives by collaborating with various teams, defining requirements, and overseeing execution. Managed the Liquid Markets project and collaborated with operations, compliance, and trading to consolidate the cash and options traders into a single legal entity under a single trading platform.

VP - Unix Systems Engineer & Application Support

Bear Stearns & Co
New York, NY
04.2000 - 03.2009
  • Unix Systems Administrator - Managed, deployed, and maintained servers across multiple platforms, ensuring high availability and performance. Monitored system performance, evaluated emerging technologies, and collaborated with application development teams to implement business solutions.
  • Fidessa Application Support - provided technical and functional support for Fidessa's financial trading and market data systems, including troubleshooting issues, investigating incidents, and collaborating with other teams to ensure smooth operation and user satisfaction.

Education

Bachelor of Science - Biochemistry

Binghamton University
Binghamton, NY
05-1997

Skills

  • Cyber security management
  • Risk assessment
  • Project management
  • Stakeholder engagement
  • Compliance management
  • Process improvement
  • Budget management
  • Cross-functional collaboration
  • Governance frameworks
  • Cross-functional team leadership
  • Project lifecycle
  • Strategic planning
  • Vendor management
  • Team leadership and direction

Timeline

Program Manager - Technology and Cyber Security

GSR Markets
05.2023 - 02.2025

Executive Director - Program Manager Macro Tech

JPMorgan Chase & Co
02.2019 - 05.2022

VP - Project Manager & Business Analyst

JPMorgan Chase & Co
04.2009 - 02.2019

VP - Unix Systems Engineer & Application Support

Bear Stearns & Co
04.2000 - 03.2009

Bachelor of Science - Biochemistry

Binghamton University

Similar Profiles

CREATE PROFILE
Melissa Hough