Summary
Overview
Work History
Education
Skills
Timeline
Generic

MELISSA HOWARD

Lake Havasu City

Summary

Dedicated professional with extensive experience in office administration and clerical work. Proficient in Microsoft Office Suite, especially Excel. With over six years of customer service experience, I aim to apply my skills and contribute to a growing organization.

Overview

7
7
years of professional experience

Work History

Pharmacy Technician

Walgreens
Lake Havasu City
05.2026 - Current
  • Processed prescription orders for accuracy and compliance with regulations.
  • Assisted customers with medication inquiries and provided excellent service.
  • Managed inventory levels and organized stock for efficient retrieval.

GCCS FEP Outbound Agent

Globe Life Insurance
McKinney
11.2023 - 03.2026
  • Made outbound calls, answered inbound calls, collected initial payments, and activated policies.
  • Answered questions from first-time payers and updated policy information.

Receptionist / HR Clerk & Fleet Coordinator

Select Water Solutions
Gainesville
01.2023 - 11.2023
  • Answered phones, scheduled meetings, filed documents, processed new-hire paperwork, handled vehicle registration and title work, and occasionally sorted mail.
  • Maintained meeting rooms, ensuring they were prepared and ready for upper management.

Title Clerk

Stanley Ford
Pilot Point
07.2022 - 01.2023
  • Registered titles for new and used car sales.
  • Assisted in finalizing car deals.
  • Paid and sorted commissions for the sales team.
  • Provided receptionist assistance as needed.

Healthcare Customer Service Representative

Health advocate
Pilot Point
11.2019 - 06.2022
  • Assisted clients in navigating healthcare options and benefits information.
  • Responded to inquiries regarding medical claims and billing processes.
  • Provided support in scheduling appointments and managing customer follow-ups.

Education

High School -

Hawthorne High School

Skills

  • Attention to detail
  • Effective communication
  • Team collaboration
  • Supporting pharmacy operations

Timeline

Pharmacy Technician

Walgreens
05.2026 - Current

GCCS FEP Outbound Agent

Globe Life Insurance
11.2023 - 03.2026

Receptionist / HR Clerk & Fleet Coordinator

Select Water Solutions
01.2023 - 11.2023

Title Clerk

Stanley Ford
07.2022 - 01.2023

Healthcare Customer Service Representative

Health advocate
11.2019 - 06.2022

High School -

Hawthorne High School
MELISSA HOWARD