Melisssa Hoyos Contreras

•Coordinate and implement the annual training program for operational and administrative staff.
•Develop, update, and track official training documentation (DC-2, DC-3, and DC-4/SIRCE), ensuring regulatory compliance.
•Actively participate in audits, ensuring compliance with training procedures, records, and documentation.
•Monitoring compliance with internal and external training requirements.
•Monitoring the progress and performance of staff in training, providing ongoing support.
•Managing and updating training matrices, records, and training evidence.
•Collaborating with area leaders to identify training needs and strengthen staff competencies.
•Participating in strategies to improve training effectiveness and reduce operational gaps.
•Ensuring compliance with internal policies and applicable training requirements.
•Supporting the implementation of development and training plans for new hires.
•Generating reports and metrics related to training progress and compliance.

•Development and implementation of plant-wide training and HR projects.
•Project planning including objectives, timelines, scope, and progress tracking.
•Cross-functional coordination for training program execution and HR processes.
•Organization of training logistics, attendance records, and materials.
•Preparation of progress and results reports.
•Support in HR projects and administrative activities.
•Maintenance and updating of employee personnel files.

•Support in administrative and operational activities.
•Filing and control of physical and digital documentation.
•Data entry and information updates in internal systems.
•Preparation of reports, forms, and administrative follow-up.
•Calendar management, email handling, and billing support.