Summary
Overview
Work History
Education
Skills
Timeline
Generic

MELISSA HUDNALL

Indianapolis

Summary

Results-driven healthcare professional with over a decade of experience in medical assisting and healthcare operations. Earned an Associate’s Degree in 2012 and will complete a Bachelor of Science in Healthcare Administration Management in December 2025. Skilled in administrative leadership, staff coordination, and process improvement to enhance efficiency and patient satisfaction. Strong understanding of healthcare regulations, compliance, and office management. Recognized for professionalism, organization, and the ability to bridge clinical and administrative functions to support high-performing healthcare teams. Seeking to leverage leadership and management expertise in a healthcare administration or supervisory role.

Overview

11
11
years of professional experience

Work History

Certified Medical Assistant/ Patient Coordinator

IU Health North Hospital
06.2014 - 02.2024
  • Pulmonary Patient Coordinator
  • Office Safety Coordinator
  • Administer injections (Xolair, flu vaccine, pneumonia)
  • Triage
  • Interviewed patients to obtain medical information, weight and height measurements and vital signs
  • Documented patient information obtained from interviews
  • Evaluated patient care needs, prioritized treatment, and maintained patient flow
  • Trained new staff
  • Performed monthly inventory and maintained office and medical supply counts
  • Provided patient education

Patient Intake Coordinator

OrthoIndy
03.2013 - 04.2014
  • Scheduled appointments and registered patients
  • Professionally and courteously verified appointment times with patients
  • Assisted in the maintenance of medical charts and/or electronic medical record
  • Verified patients' eligibility and claims status with insurance agencies
  • Prepared patient charts, pre-admissions and consent forms as necessary

Education

Bachelor of Science - Healthcare Administration Management

Indiana Tech
Fortville, Indiana
12-2025

Associate of Applied Science - Medical Assistant

Harrison College
01.2012

Skills

  • CPR/First Aid certified
  • Patient referrals expert
  • Close attention to detail
  • Office support (phones, faxing, filing)
  • Professional phone etiquette
  • Safety Coordinator
  • Venipuncture/blood draw expert
  • Resourceful and reliable worker
  • Adept multi-tasker
  • Excellent verbal communication
  • Customer service-oriented

Timeline

Certified Medical Assistant/ Patient Coordinator

IU Health North Hospital
06.2014 - 02.2024

Patient Intake Coordinator

OrthoIndy
03.2013 - 04.2014

Associate of Applied Science - Medical Assistant

Harrison College

Bachelor of Science - Healthcare Administration Management

Indiana Tech

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