Melissa Hutten
Grand Rapids,MI
Summary
Accomplished Physical Therapist and Clinic Manager with a proven track record at Athletico Physical Therapy, enhancing operational efficiency and patient care quality. Expert in Orthopedic Rehabilitation, Worker's Compensation and the tactical athlete, with a knack for fostering professional growth and improving patient outcomes. Skilled in leading high-performing teams and nurturing key relationships, demonstrating exceptional communication and leadership abilities. High level of professionalism, motivation and commitment to patient satisfaction. Over 18 years of experience facilitating staff teams and working alongside medical personnel.
Overview
18
18
years of professional experience
Work History
Clinic Manager/Physical Therapist
Athletico Physical Therapy
06.2017 - Current
- Expanded clinical knowledge by attending professional conferences, workshops and continuing education courses.
- Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.
- Hired, trained and supervised employees to maintain team of high performers.
- Conducted regular staff evaluations, providing constructive feedback and setting clear expectations for future performance goals.
- Analyzed key performance indicators and clinic metrics to improve operational efficiency and patient care quality.
- Create and nurture relationships with referral sources including physicians, local municipalities, workers compensation (i.e. adjusters, nurse case managers, and employers) and community outreach.
- Site Coordinator for Clinical Education (SCCE).
- Mentored physical therapy students during clinical rotations, fostering professional growth through hands-on experience with orthopedic populations.
Regional Director/Physical Therapist
Complete Rehab
01.2017 - 06.2017
- Regional Director overseeing 8 clinics in the Metro Detroit region.
- Streamlined operations for improved efficiency by evaluating existing processes and introducing innovative solutions.
- Motivated employees through effective communication, recognition programs, and tailored incentive structures that aligned with corporate objectives.
- Created and implemented a new policies & procedures manual for the entire company.
- Served as a mentor to emerging leaders, sharing knowledge and expertise while fostering an environment of continuous learning and growth.
Site Director/Physical Therapist
Plymouth Physical Therapy Specialists
12.2012 - 01.2017
- Maintained compliance with regulatory requirements while continuously seeking opportunities for process improvement based on best practices.
- Managed a team of professionals, ensuring high-quality performance and adherence to company standards.
- Provided leadership and guidance to staff through ongoing training initiatives, boosting employee retention rates.
- Developed strategic plans for site growth, resulting in increased revenue and profitability.
- Utilized Mechanical Diagnosis & Therapy and advanced manual therapy techniques to alleviate pain symptoms in a variety of patient populations.
Physical Therapist
Team Rehabilitation, Inc
08.2011 - 11.2012
- Developed strong relationships with patients, establishing trust and rapport to facilitate successful therapy outcomes.
- Evaluated assistive devices such as braces or prosthetics to provide recommendations for improved function and comfort.
- Enhanced patient satisfaction by providing one-on-one attention and addressing individual concerns.
- Managed high-volume caseload and organized daily schedules of assistants and patients.
Contract Physical Therapist
Supplemental Health Care
08.2010 - 08.2011
- Collaborated with interdisciplinary teams to develop comprehensive care plans, ensuring optimal patient outcomes.
- Facilitated patient adherence to treatment plans through clear communication and motivational strategies.
- Implemented evidence-based interventions, optimizing treatment efficacy for diverse patient populations.
- Monitored patient progress and adjusted treatment plans accordingly.
Physical Therapist
South Tampa Health And Rehab
06.2009 - 08.2010
- Managed acute and chronic conditions with full understanding regarding complex therapy needs.
- Observed and recorded patients' responses to therapies and exercises to report to practitioners and recommend adjustments to treatment plans.
- Improved patient mobility by developing personalized treatment plans and monitoring progress.
- Monitored patient progress and adjusted treatment plans accordingly.
Physical Therapist
Bayfront Medical Center
09.2008 - 08.2010
- Discussed rehabilitation and reconditioning options to improve patients' function and quality of life.
- Administered therapeutic treatments to ease pain and facilitate healing of injuries.
- Extended post-operative rehabilitation to improve surgical outcomes and recovery.
- Provided physical therapy services in the inpatient setting.
- Monitored patient progress and adjusted treatment plans accordingly.
- Coordinated patient care with interdisciplinary team of medical professionals and specialists.
- Facilitated successful transitions from hospital to home environments by providing family-centered care and coordinating services with community resources.
IN-patient Rehab Physical Therapist
Tampa General Hospital
03.2007 - 08.2008
- Developed strong relationships with patients, establishing trust and rapport to facilitate successful therapy outcomes.
- Evaluated assistive devices such as braces or prosthetics to provide recommendations for improved function and comfort.
- Enhanced patient satisfaction by providing one-on-one attention and addressing individual concerns.
- Taught patients how to use braces, crutches, and prosthetic devices to reduce pain.
- Coordinated patient care with interdisciplinary team of medical professionals and specialists.
- Educated families and patients on proper body mechanics and self-care practices to improve long-term outcomes.
Pediatric Physical Therapist
Pediatric Therapy Services, Inc.
09.2006 - 02.2007
- Collaborated with multidisciplinary teams to provide comprehensive care for children with various developmental and neurological conditions.
- Educated families on home exercise programs, optimizing long-term success in achieving therapeutic goals.
- Evaluated patients' need for orthotics or prosthetics, collaborating with specialists to ensure proper fit and function.
- Promoted safe and effective use of adaptive equipment by educating patients and caregivers on proper handling techniques and maintenance procedures.
- Implemented early intervention strategies for infants and toddlers at risk for developmental delays, promoting optimal growth and development.
- Utilized advanced manual therapy techniques to address musculoskeletal impairments in pediatric patients.
Education
Doctorate of Physical Therapy -
Central Michigan University
Mount Pleasant08.2006
Master of Science - Physical Therapy
Central Michigan University
Mount Pleasant, MI08.2006
Bachelor of Science - Health Fitness; Minor in Psychology
Central Michigan University
Mount Pleasant, MI05.2003
Skills
- Worker's Compensation Specialist (FCE/WCE)
- Tactical Athlete (Police/Military/Fire)
- MDT (Mechanical Diagnosis & Therapy) Certified
- Dry Needling Certified
- Blood Flow Restriction Certified
- MFD (Myofascial Decompression) Certified
- Graston Technique Trained
- CPR/BLS/AED certified
- Orthopedic Rehabilitation
- Injury Prevention
- APTA Credentialed Clinical Instructor
Continuing Education Coursework
- Michigan State University: Principles of Manual Medicine - April 2024
- Evidence In Motion: The Tactical/Occupational Athlete - November 2023
- Evidence in Motion: Intro To The Tactical Athlete - October 2023
- Cup Therapy: Myofascial Decompression Level 1 - September 2022
- Gray Institute: 3DMAPS and CAFS - 2021
- Dry Needling Certification - August 2020
- Functional Capacity Evaluation Training - December 2019
- B Strong: Blood Flow Restriction (BFR) Rehabilitation - March 2019
- Graston Technique: M1- Basic Training - July 2018
- Work Conditioning Training - January 2018
- McKenzie Method of Mechanical Diagnosis & Therapy Certification - December 2015
- The McKenzie Institute USA: Part D- Advanced Cervical & Thoracic Spine and Extremities: Upper Limb - December 2014
- The McKenzie Institute USA: Part C- Advanced Lumbar Spine and Extremities: Lower Limb - March 2014
- The McKenzie Institute USA: Part B- Cervical & Thoracic Spine - November 2013, September 2018
- The McKenzie Institute USA: Part A- Lumbar Spine - April 2013
- Great Lakes Seminars: Functional Strength: An Updated Approach to Exercise Our Patients - October 2017
- Stephen Goldman, DO, FAAO, FAOASM: Treatment of the Thoracic Spine & Ribs - January 2016
- Stephen Goldman, DO, FAAO, FAOASM: Osteopathic Approach to Neck Pain - January 2014
- Stephen Goldman, DO, FAAO, FAOASM: Treatment of the Lumbar Spine, Sacrum & Pelvis - March 2013
- Great Lakes Seminars: Applied Techniques of Manual Therapy- Comprehensive Treatment of the Knee - March 2012
- University of Michigan: KT1- Fundamental Concepts, Screening/Muscle Tests and Applications - October 2011
- University of Michigan: KT2- Advanced Concepts & Corrective Techniques - October 2011
- Great Lakes Seminars: Applied Techniques of Manual Therapy- Comprehensive Treatment of the Shoulder - September 2011
- Cross Country Education: Manual Skills for the Upper Quarter- Clinical Pearls - March 2011
- American Institute of Balance: Vestibular Rehabilitation - April 2009
- APTA: CI Education & Credentialing Program - December 2008
- North American Seminars: Developing Exercise Programs to Maximize Rehabilitation Outcomes - February 2008
Additional Information
Invited Presentations:
- Hutten, M. Cheerleading Injuries and Injury Prevention, East Kentwood High School Cheerleading Program, Kentwood MI, November 2023
- Hutten, M. Firefighter & Emergency Responder Injuries and Injury Prevention, Grandville Fire Department, Grandville, MI, March 2023
- Hutten, M. Law Enforcement Officer Injuries and Injury Prevention, Grandville Police Department, Grandville, MI, March 2022
- Hutten, M. Firefighter & Emergency Responder Injuries and Injury Prevention, Wyoming Fire Department, Wyoming, MI, May 2022
- Hutten, M. Firefighter & Emergency Responder Injuries and Injury Prevention, Kentwood Fire Department, Kentwood, MI, March 2022
- Hutten, M. Law Enforcement Officer Injuries and Injury Prevention, Wyoming Police Department, Wyoming, MI, December 2021
- Hutten, M. Law Enforcement Officer Injuries and Injury Prevention, Kentwood Police Department, Kentwood, MI, April 2021
Timeline
Clinic Manager/Physical Therapist
Athletico Physical Therapy
06.2017 - Current
Regional Director/Physical Therapist
Complete Rehab
01.2017 - 06.2017
Site Director/Physical Therapist
Plymouth Physical Therapy Specialists
12.2012 - 01.2017
Physical Therapist
Team Rehabilitation, Inc
08.2011 - 11.2012
Contract Physical Therapist
Supplemental Health Care
08.2010 - 08.2011
Physical Therapist
South Tampa Health And Rehab
06.2009 - 08.2010
Physical Therapist
Bayfront Medical Center
09.2008 - 08.2010
IN-patient Rehab Physical Therapist
Tampa General Hospital
03.2007 - 08.2008
Pediatric Physical Therapist
Pediatric Therapy Services, Inc.
09.2006 - 02.2007
Doctorate of Physical Therapy -
Central Michigan University
Master of Science - Physical Therapy
Central Michigan University
Bachelor of Science - Health Fitness; Minor in Psychology
Central Michigan University
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