Summary
Overview
Work History
Education
Skills
Timeline
Generic
Melissa Hydrick

Melissa Hydrick

Harrisburg,Pennsylvania

Summary

Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

17
17
years of professional experience

Work History

Sales Associate

Turkey Hill
11.2018 - 01.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Solved customer challenges by offering relevant products and services.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to effectively build rapport and lasting relationships.

Machine Operator Helper

Aerotek
03.2017 - 11.2018
  • Operated machining equipment safely with team of operators.
  • Complied with company and OSHA safety rules and regulations.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.

Electrical Apprentice

Morgan Electric Inc
03.2014 - 03.2017
  • Handled installation of electrical components by splicing, joining and connecting wire.
  • Repaired light fixtures, controls, switches, relays and circuit breaker panels based on detailed evaluations.
  • Pulled EMT and PVC conduit wire according to plans and code requirements.
  • Terminated wiring and connected circuits with correct techniques.
  • Adhered to electrical and building codes when installing and repairing electrical systems or components.
  • Checked compatibility and safety of newly installed electrical systems and launched inspections and tests to confirm functionality.
  • Optimized work readiness with organized tools and spaces.
  • Installed new electrical components and fixtures safely and tested systems to enhance power flow.
  • Used various measuring and testing instruments such as ammeters, ohmmeters, voltmeters and testing lamps to complete installations and repairs.

Shift Manager/Key Holder

Pizza Hut
02.2008 - 07.2013
  • Opened and closed store [Number] days per week by counting registers, making deposits and storing and filing all daily paperwork.
  • Completed store opening and closing procedures.
  • Trained and mentored new employees.
  • Counted out cash drawers and balanced totals.
  • Received and counted money.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Processed cash, credit, debit and check payments.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.

Recruiter

ITT Technical Instittute
04.2004 - 12.2006
  • Evaluated strengths and weaknesses of candidates through effective screening processes.
  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
  • Operated and maintained applicant tracking and candidate management systems.
  • Developed recruiting strategies to identify qualified candidates and build network.
  • Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
  • Compiled and produced qualified candidates' information for hiring manager review and liaised between parties to coordinate formal, management interviews.

Education

High School Diploma -

Central Dauphin East Senior High School
Harrisburg, PA
05.1986

Skills

  • Multitasking Strengths
  • Product and Service Sales
  • Sales Trends
  • Guest Relations
  • Market Research
  • Adapt to Diverse Groups
  • Customer Service
  • Sales Expertise
  • Social Perceptiveness
  • Stocking and Replenishing

Timeline

Sales Associate

Turkey Hill
11.2018 - 01.2023

Machine Operator Helper

Aerotek
03.2017 - 11.2018

Electrical Apprentice

Morgan Electric Inc
03.2014 - 03.2017

Shift Manager/Key Holder

Pizza Hut
02.2008 - 07.2013

Recruiter

ITT Technical Instittute
04.2004 - 12.2006

High School Diploma -

Central Dauphin East Senior High School
Melissa Hydrick