Melissa Interiano
Los Angeles,CA
Summary
Resourceful professional in customer-facing roles, adept at handling high volumes of inquiries and administrative tasks with speed and accuracy. Specialize in effective communication, data entry, and appointment scheduling to support operational flow. Excel in problem-solving, time management, and adaptability, ensuring positive experiences for both clients and team members.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Radiant Optometry
Bellflower, CA
02.2022 - Current
- Compiled data from various sources into organized reports for management review.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Provided administrative support to various departments, assisting with document preparation and data entry.
- Updated patient accounts with insurance verification information to ensure accurate billing.
Interpreter
One Global Services
Los Angeles, CA
09.2021 - 01.2022
- Developed cultural competency skills through ongoing education in cross-cultural communication techniques.
- Interpreted verbal conversations between individuals with limited English proficiency.
- Maintained confidentiality regarding all interpreted information while adhering to professional standards of ethics.
Education
Diploma - Diagnostic Medical Sonographer
Integrity College of Health
Pasadena, CA06-2025
Bachelor of Science - Public Health
California State University - Northridge
Northridge, CA06-2022
Skills
- Decision-Making
- Teamwork and Collaboration
- Healthcare policy
- Time management abilities
- Compassionate patient care
- Detailed-Oriented
- Cultural Competent
- Adaptability
Certification
- CPR through American Heart Association
- Cultural Competency
Timeline
Receptionist
Radiant Optometry
02.2022 - Current
Interpreter
One Global Services
09.2021 - 01.2022
Diploma - Diagnostic Medical Sonographer
Integrity College of Health
Bachelor of Science - Public Health
California State University - Northridge
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