Melissa Jackson
Florence,AL
Summary
Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
19
19
years of professional experience
Work History
Home Health Aide
Self-employees
Florence, AL
09.2019 - 01.2024
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Provided companionship and monitored health condition of clients.
- Prepared meals and snacks according to prescribed diets.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Engaged patients in recreational activities such as reading books or playing games.
- Maintained confidentiality of patient information at all times as per HIPAA regulations.
- Assisted clients with bathing, dressing and incontinence care.
Cafeteria Worker
Bibb Medical Center
Centreville, AL
08.2011 - 06.2012
- Assisted in the preparation of food items, such as sandwiches, salads, and desserts.
- Cleaned and sanitized kitchen equipment, counters, and surfaces to maintain a safe working environment.
- Maintained cleanliness of dining area by wiping tables, sweeping floors, and clearing dishes from tables.
- Followed health and safety regulations when preparing meals or handling food products.
- Used proper portion sizes when serving meals to customers.
- Checked expiration dates on food products prior to use.
Tech
El Reposo Nursing Facility
Florence, AL
03.2005 - 06.2006
- Passed out fresh ice water to the elderly patients.
- Answered phones and doors on the weekends.
- Assisted the CNA's if they needed something.
Education
Associate of Science - Medical Billing And Coding
Ultimate Medical Academy - Clearwater
Clearwater, FL04-2024
Skills
- Feeding Assistance
- Compassionate client care
- Housekeeping
- Personal Hygiene Assistance
- Client safety and first aid
- Toileting assistance
- Patient Care
- Alabama Driver's License
Key Qualifications
- Medical Billing, Accounts Receivable, Collections, Co-Pay, Deductibles, Co-Insurance, EOBs Insurance Verification, Insurance Claim Processing, CMS 1500, CMS 1450 (UB-04), Electronic Health Records (EHR), electronic Medical Records (EMR), Medical Office Procedures, Medical Terminology, Anatomy & Physiology, HIPPA Compliance, Medical Coding (ICD-10-CM & HCPCS & CPT)
Timeline
Home Health Aide
Self-employees
09.2019 - 01.2024
Cafeteria Worker
Bibb Medical Center
08.2011 - 06.2012
Tech
El Reposo Nursing Facility
03.2005 - 06.2006
Associate of Science - Medical Billing And Coding
Ultimate Medical Academy - Clearwater