Melissa Jackson-Kuhlman
Norwalk
Summary
Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Home Infusion Registered Nurse
Accredo Specialty Pharmacy/ Cigna
01.2023 - Current
- Evaluated the effectiveness of each patient''s individualized plan of care by regularly reviewing progress toward goals.
- Monitored patient reactions after administering medications and IV therapies.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Provided compassionate care to patients during difficult times, offering emotional support and encouragement as needed.
- Increased patient satisfaction by delivering high-quality nursing care tailored to their unique needs and preferences.
- Performed venous access device care and maintenance for patients, ensuring proper function and minimizing risk of infection.
- Adapted nursing interventions to meet the changing needs of patients throughout the course of their home infusion therapy treatment plans.
- Improved patient outcomes by providing comprehensive home infusion therapy assessments and treatments.
- Ensured timely delivery of home infusion medications and supplies through close coordination with pharmacy staff.
- Promoted infection control practices in the home setting through proper equipment handling techniques and hand hygiene education for both staff members and caregivers.
- Conducted thorough patient assessments prior to initiating infusion therapy, identifying any contraindications or potential risks associated with the prescribed treatment plan.
- Maintained accurate patient records by documenting all aspects of home infusion nursing care, including assessments, interventions, and evaluations.
- Developed strong rapport with patients and families, fostering a trusting environment conducive to successful home-based care.
- Collaborated with administrative and pharmacy staff to plan refill scheduling and deliveries of medications.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Urgent Care Registered Nurse
CVS Minute Clinic
03.2022 - 01.2023
- Participated in continuous professional development opportunities to stay current on industry trends and advancements in nursing practice.
- Provided emotional support to patients and families during difficult medical situations, fostering a compassionate environment.
- Reduced patient wait times by optimizing appointment scheduling and improving triage procedures.
- Implemented evidence-based practice guidelines to enhance overall quality of care within the clinic setting.
Lead Nurse
Restore Hyper Wellness and Cryotherapy Center
06.2021 - 03.2022
- IV administration, Lab specimens IM injection, EMR charting communication with CNP
- Championed continuous learning opportunities for staff members through workshops and training sessions, contributing to heightened levels of competency among colleagues.
- Led a team of nurses in providing high-quality care to patients while maintaining a professional working environment.
- Educated patients on preventative health measures, promoting positive lifestyle choices and self-management techniques.
- Monitored patient reactions after administering medications and IV therapies.
RN Charge Nurse
Fresenius Medical Care
01.2021 - 06.2021
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
RN Staff Nurse
FISHER TITUS MEDICAL CENTER
03.2017 - 01.2021
- Member of Employee Advisory Committee.
- Proactively identified potential patient safety risks, taking corrective actions to prevent harm or injury.
- Served as a liaison between patients, families, and healthcare providers to facilitate clear communication and coordination of care plans.
- Maintained accurate and detailed records of patient assessments, treatments, and progress notes for seamless continuity of care.
- Educated patients on disease prevention and management, promoting healthier lifestyles.
- Managed complex wound care cases using advanced skills in assessment, dressing application, and infection control measures.
- Reduced medication errors through meticulous administration and documentation of medications.
RN Supervisor/Case Manager
Easter Seals
07.2015 - 03.2017
- Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
- Cultivated an atmosphere of teamwork and open communication among staff members, resulting in a more cohesive work environment and greater job satisfaction for the nursing team.
- Maintained regulatory compliance by conducting regular audits, reviews, and updates on policies and procedures.
R.N. Case Manager
Firelands Regional Medical Center
05.2008 - 05.2014
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.
- Reduced hospital readmission rates with proactive follow-up care and patient education on self-management techniques.
- Conducted comprehensive assessments of patient needs to inform effective care planning.
- Evaluated patient histories, complaints, and current symptoms.
School nurse
Erie County Health Department
10.2007 - 05.2008
- Administered medication to students as prescribed by physicians to provide necessary treatment and manage health conditions.
- Monitored ongoing medical conditions such as asthma or diabetes, adjusting care plans accordingly to maintain optimal student wellness levels.
- Managed immunization compliance within the school population to prevent the spread of communicable diseases.
- Screened for infectious diseases to help prevent spreading within school community.
- Educated students on various health topics to promote overall health and wellbeing.
R.N. Supervisor
Twilight Gardens
07.2004 - 10.2007
- Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
- Consistently acted as a strong advocate for patients and their families, ensuring that their needs were met while navigating complex healthcare systems.
- Ensured accurate documentation of patient information in electronic medical records system for optimal data integrity and accessibility across healthcare providers.
- Developed effective care plans tailored to individual patient needs, ensuring comprehensive treatment approaches.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Communicated with patients, ensuring that medical information was kept private.
RN
New Beginnings Pediatrics
10.2001 - 06.2004
- Administered medications via oral, intramuscular injections and monitored responses.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Monitored patient reactions to drugs and carefully documented findings.
- Administered medications and treatments as prescribed by physicians.
- Evaluated patient histories, complaints, and current symptoms.
Education
Associate of Science - Registered Nurse
Providence School of Nursing
Sandusky, OH01.2001
Skills
- HIPAA compliance
- Peripheral IV Insertion
- Total parenteral nutrition
- Medication management
- IV therapy administration
- Infusion pump operation
- Interdisciplinary collaboration
- Chronic disease management
- Blood draw proficiency
- Antibiotic therapy
- Pediatric infusion care
- Geriatric infusion care
- Immunoglobulin therapy
- Hydration therapy
- Wound care management
- PICC line maintenance
- Home infusion experience
- Biologic therapy
- Clinical judgment
- Quality improvement
- Home care coordination
- Problem-solving
- Time management
- Attention to detail
- Basic life support
- Reliability
- Excellent communication
- Critical thinking
- Strong clinical judgment
- Patient and family advocacy
- Patient education
- Electronic health records
- Infection control
- Professionalism
Certification
BLS Certification
Additional Information
- Skills
- Medication administration, dialysis procedures, I.V therapy, wound care, excellent assessment skills, experienced in computer charting, cpr certified
Timeline
Home Infusion Registered Nurse
Accredo Specialty Pharmacy/ Cigna
01.2023 - Current
Urgent Care Registered Nurse
CVS Minute Clinic
03.2022 - 01.2023
Lead Nurse
Restore Hyper Wellness and Cryotherapy Center
06.2021 - 03.2022
RN Charge Nurse
Fresenius Medical Care
01.2021 - 06.2021
RN Staff Nurse
FISHER TITUS MEDICAL CENTER
03.2017 - 01.2021
RN Supervisor/Case Manager
Easter Seals
07.2015 - 03.2017
R.N. Case Manager
Firelands Regional Medical Center
05.2008 - 05.2014
School nurse
Erie County Health Department
10.2007 - 05.2008
R.N. Supervisor
Twilight Gardens
07.2004 - 10.2007
RN
New Beginnings Pediatrics
10.2001 - 06.2004
Associate of Science - Registered Nurse
Providence School of Nursing
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