Melissa Jaslowitz
The Bronx,NY
Summary
Results-focused retail professional with strength in building relationships. Proactive leader with strengths in communication and collaboration. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
Overview
15
15
years of professional experience
Work History
Sales Manager, WRTW
Saks Fifth Avenue
New York, NY
05.2026 - Current
- Coached associates on clienteling, styling, and premium service standards.
- Reviewed merchandise presentation to align with Saks Fifth Avenue brand standards.
- Resolved customer concerns with polished service and luxury retail care.
- Trained associates on POS procedures, returns, and omnichannel order support.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
Client Advisor Manager
Moncler, USA
New York, NY
09.2024 - Current
- Managed daily operations of sales department, including supervision of staff members.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Utilized CRM software tools effectively to manage client accounts.
- Developed and implemented sales strategies to meet and exceed customer expectations.
- Reviewed weekly and monthly reports of individual performances against established targets.
Assistant General Manager
Prada
New York, NY
09.2023 - 09.2024
- Ensured that customer service standards were met or exceeded at all times.
- Developed and implemented effective strategies to maximize sales and profits.
- Assisted in the recruitment process by conducting interviews with prospective candidates.
- Enhanced team engagement and performance with daily updates and informational meetings.
- Placed new inventory orders and oversaw correct restocking procedures to maintain operational output.
Client Development Manager
Saks Fifth Avenue
New York, NY
10.2022 - 09.2024
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Recruited and hired qualified candidates to fill open positions.
Gucci Brand Manager
Saks Fifth Avenue
New York, NY
10.2021 - 10.2022
- Track monthly sales to generate reports for business development planning.
- Strengthen branding initiatives by coordinating selling clinics to maximize KPI’s and overall selling performance.
- Supported sales team members to drive growth and development.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
Brand Ambassador
Bottega Veneta Handbags Saks Fifth Avenue
New York, NY
02.2019 - 10.2021
- Met and exceeded personal and brand centric goals.
- Created personalized client experiences to build brand loyalty.
- Promoted products using personal Salesfloor application and Instagram.
Brand Ambassador
Saint Laurent Handbags Saks Fifth Avenue
New York, NY
03.2014 - 02.2019
- Increased sales through training and professional presentations.
- Maintained consistent visual merchandising standards to highlight product features, attract customers and boost sales.
- Created positive and rewarding client experiences through warm and friendly customer interactions.
- Achieved and exceeded individual and vendor line sales goals through clientele development and product knowledge.
Style Advisor
Saks Fifth Avenue
New York, NY
08.2011 - 03.2014
- Created exceptional experiences for clients, built long-term relationships and helped clients find perfect style solutions to fit individual fashion needs while maximizing sales volume.
- Anticipated client needs, delivered tasteful and helpful advice, introduced suitable accessories and communicated current marketing and promotional initiatives and markdowns.
Education
Master of Science - Early Childhood Education
Lehman College of The City University of New York
The Bronx, NY01-2011
Bachelor of Science - Sociology
Lehman College of The City University of New York
The Bronx, NY01-2006
Associate of Science - Graphic Design
Bronx Community College of The City University of New York
The Bronx, NY01-2002
Skills
- Team leadership
- Client engagement
- Performance evaluation
- Relationship building
Timeline
Sales Manager, WRTW
Saks Fifth Avenue
05.2026 - Current
Client Advisor Manager
Moncler, USA
09.2024 - Current
Assistant General Manager
Prada
09.2023 - 09.2024
Client Development Manager
Saks Fifth Avenue
10.2022 - 09.2024
Gucci Brand Manager
Saks Fifth Avenue
10.2021 - 10.2022
Brand Ambassador
Bottega Veneta Handbags Saks Fifth Avenue
02.2019 - 10.2021
Brand Ambassador
Saint Laurent Handbags Saks Fifth Avenue
03.2014 - 02.2019
Style Advisor
Saks Fifth Avenue
08.2011 - 03.2014
Associate of Science - Graphic Design
Bronx Community College of The City University of New York
Bachelor of Science - Sociology
Lehman College of The City University of New York
Master of Science - Early Childhood Education
Lehman College of The City University of New York