MELISSA J. DAVIS
El Cajon,CA
Summary
A highly organized and detail-oriented Registered Dental Assistant crossed trained with front Office experience, providing thorough and skillful clinical and administrative support in a professional setting.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
1
1
Certification
25
25
years of professional experience
Work History
Registered Dental Assistant
Dr. Kurt Christensen, DDS
07.2022 - 08.2026
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Updated patient records regularly after each appointment or procedure to ensure accurate documentation.
Registered Dental Assistant
Dr. David Fossett, DDS
09.2011 - 05.2022
- Assisted in patient preparation and education for dental procedures
- Managed sterilization of instruments and maintained a clean work environment
- Supported dentist during procedures, ensuring efficiency and accuracy
- Scheduled appointments and coordinated patient follow-ups effectively
- Trained new staff on office protocols and clinical practices
- Streamlined inventory management for dental supplies
- Enhanced patient experience by providing compassionate care and support
- Implemented improved record-keeping practices to ensure compliance with regulations
Front Office/ Dental Assistant
Dr. Lorilee Weller, DDS
10.2001 - 09.2011
- Provided exceptional customer service by resolving inquiries and complaints efficiently.
- Facilitated communication between healthcare providers and patients, ensuring clarity in messaging.
- Managed appointment scheduling using electronic health record systems to streamline workflows.
- Trained junior staff on customer service protocols, enhancing overall team performance.
- Assisted in patient preparation, ensuring comfort and understanding of procedures.
- Supported dentists during examinations and treatments using advanced dental tools and technology.
- Managed sterilization processes for instruments, maintaining compliance with safety regulations.
- Educated patients on oral hygiene practices, enhancing their overall dental health awareness.
Education
Graduate/High School Diploma -
Santana High School
Santee, CA01-1993
Skills
- Time management capabilities
- Typing
- Electronic charting
- Oral hygiene education
- Detail-oriented mindset
- Team collaboration
- Infection control proficiency
- Patient records management
- Patient care excellence
- Patient relations
Certification
- CA REGISTERED DENTAL ASSISTANT- 83334 March 2013
- X-RAY LICENSE 1997
- CPR Current 2026-exp 2028
- PIT AND FISSURE SEALANTS December 18, 2019
- CORONAL POLISHING July 2012
SUMMARY OF EXPERIENCE
- Extensive knowledge in both back and front office in a PPO setting
- Excellent Communications and interpersonal skills
- Ability to multi-task to improve the operations and office flow while staying on schedule
- Easily adapts to new situations with minimal training
- Performs effectively both as a self-motivated individual and as an active team member
- Works well in a fast paced environment and meets deadlines
- Strong patient and family advocate to ensure quality care is delivered
- Proficient in computer programs including electronic Dental records
- Strong work ethic, committed to personal accountability, growth and success of any department implementation or changes
- Ability to lead with integrity, honesty and trust
- Ability to handle confidential information
FRONT OFFICE DUTIES
- Greeting patients at check in and check out, answering multiple phone lines, patient scheduling, Billing Insurance companies, collecting patient co-pays, Collections on past due accounts.
- Treatment Planning and Coordinating.
- Manage Patient Recall, including Dental cleanings and annual exams.
- Patient Post-Operative phone calls to ensure patients are doing well post dental surgeries.
- Cross-coverage with other staff members to cover holidays and vacations.
BACK OFFICE DUTIES
- Assist General Dentist with multiple Dental procedures, including Oral Surgery, Endodontics, Prosthodontics, as well as Pediatric Dentistry.
- Ability to make Temporary Crowns and Bridges. Take Digital Scans with Itero, Dandy labs, and Cerec. Digital X-rays, Ct Scans.
- Update Patient's Medical History, Digital chart notes using Eaglesoft and Dentrix Dental Software. Supply ordering for back office. Patient education and understanding or Treatment options.
Timeline
Registered Dental Assistant
Dr. Kurt Christensen, DDS
07.2022 - 08.2026
Registered Dental Assistant
Dr. David Fossett, DDS
09.2011 - 05.2022
Front Office/ Dental Assistant
Dr. Lorilee Weller, DDS
10.2001 - 09.2011
Graduate/High School Diploma -
Santana High School