Melissa Jepson
Odessa,TX
Overview
4
4
years of professional experience
Work History
Fine Dining Server
La Estancia
05.2025 - Current
- Increased sales by upselling higher-end products to customers.
- Enhanced dining experience by meticulously setting tables according to restaurant's high standards
- Supported special events such as weddings or corporate functions, executing flawless service tailored to unique requirements.
Barista
Starbucks, Barista
09.2021 - 06.2025
- Delivered exceptional customer service in high-volume environment, ensuring positive experiences for all guests.
- Operated espresso machines and other equipment, consistently preparing beverages
- Trained new team members on beverage preparation & customer engagement techniques.
Volunteer
West Texas Food Bank
06.2024 - 06.2024
- Collaborated with team members to plan and execute fundraising events effectively.
- Streamlined communication processes among volunteers, improving information flow.
Education
Bachelor of Arts - Communications
University of Texas Of Permian Basin
Odessa, TX12-2026
Skills
- POS System Operations
- Exceptional Customer Service
- Digital Photography
- File and Document Management
- Organization and Time Management
- Upselling Skills within Service
Timeline
Fine Dining Server
La Estancia
05.2025 - Current
Volunteer
West Texas Food Bank
06.2024 - 06.2024
Barista
Starbucks, Barista
09.2021 - 06.2025
Bachelor of Arts - Communications
University of Texas Of Permian Basin