Melissa Jeskie
Fuquay-Varina,NC
Summary
Enthusiastic career server with over 10 years of experience in the service industry. Strong work ethic and self-driven to provide a wonderful experience to guests as efficiently as possible. Teamwork oriented and works well with others. Loyal and dependable. Very eager to learn new skills in upscale serving and bartending.
Overview
13
13
years of professional experience
Work History
Server and Salad Bar Prep
Southern Vines Steakhouse
Benson, NC
10.2022 - Current
- Greeted guests and provided menus.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Regularly opened the restaurant, stocking all server, bar, and prep stations, and maintained all stations throughout the shift.
- Maintained knowledge of basic and signature cocktails and helped the bartender make drinks on busy days.
- Chopped fruits and vegetables, organized, and rotated pans for a 27-pan salad bar.
- Assisted the Chef with prep work for sauces, sides, garnishes, and pastas before opening.
Server
Cracker Barrel
Smithfield, NC
07.2015 - 10.2022
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Stayed informed about daily specials, new menu items, promotions.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Stocked and maintained service stations before, during, and after shifts as needed.
Server
Dave & Buster's
Islandia, NY
02.2012 - 06.2015
- Worked my way up from Busser to Server in my first customer-facing service job.
- Greeted customers, answered questions, and recommended specials to increase profits, especially the $20 'Eat and Play' meal deals and Taco Tuesdays.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Stocked service areas with supplies before, during, and after shifts.
Education
High School Diploma -
Hauppauge High School
Hauppauge, NY06-2011
Skills
- Strong Work Ethic
- Exceptional customer service
- Time Management
- Wine Pairings
- Beverage Preparation
- POS and Clover operation
- Food safety understanding
References
References available upon request.
Timeline
Server and Salad Bar Prep
Southern Vines Steakhouse
10.2022 - Current
Server
Cracker Barrel
07.2015 - 10.2022
Server
Dave & Buster's
02.2012 - 06.2015
High School Diploma -
Hauppauge High School
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